Julia Palhares
Boca Raton,Florida
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
3
3
years of professional experience
Work History
Server
Roboli's Restaurant
06.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Receptionist
Base Martial Arts
08.2022 - 05.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Private Home Tutor
Self Employed Services
10.2021 - 08.2022
- Encouraged students to think critically and develop problem-solving skills.
- Improved student comprehension by utilizing tailored teaching methods for individual learning styles.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Education
Bachelor of Arts - Architecture
Florida Atlantic University
Boca Raton, FL05.2028
Skills
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Memory retention
- Hospitality service expertise
- Multitasking
- Problem-Solving
- Cool Under Pressure
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Full Professional
Timeline
Server
Roboli's Restaurant
06.2023 - Current
Receptionist
Base Martial Arts
08.2022 - 05.2023
Private Home Tutor
Self Employed Services
10.2021 - 08.2022
Bachelor of Arts - Architecture
Florida Atlantic University