Julia Poirier
Foster,RI
Summary
Dedicated Administrative Coordinator with 7+ years of experience assisting high-achieving, fast-paced healthcare professionals. Dependable team player with focus on achieving results and adapting to changing needs. Adept at fiscal and financial management, administrative coordination, and office operations. Enjoys working in dynamic environments that challenge and expand knowledge. Seeking a position that utilizes skills and offers opportunities for advancement and professional growth.
Overview
2026
2026
years of professional experience
Work History
Administrative Coordinator (Shared Role Within Pediatrics)
Hasbro Children's Hospital
- Managed front desk staff and scheduled patient appointments (4 MAs, 2 echo techs, 1 RN)
- Processed referrals and insurance claims, ensuring timely follow-ups
- Maintained complex calendars for executives, physicians, and staff
- Coordinated meetings, prepared agendas, and managed CME credits
- Identified and implemented process improvements for operational efficiency
- Transcribed medical reports and facilitated hospital referrals
- Coordinated with vendors and managed medical equipment workflows
Lead Pediatric Admin Support Coordinator
Hasbro Children’s Hospital
10.2017 - Current
- Train new employees and review their work to ensure quality and efficiency
- Identify areas for improvement within administrative processes and recommend innovative solutions
- Collaborate with clinical and administrative leadership to implement new technologies and systems
- Coordinate with physicians, nurses, and clinical staff to optimize patient scheduling
- Create and maintain physician calendars, including academic, clinical, and administrative responsibilities
- Act as liaison between various internal and external stakeholders
- Monitor staff performance, provide constructive feedback, and facilitate professional development
Unit Secretary (per Diem)
Women & Infants Hospital
08.2016 - 10.2020
- Welcomed visitors and managed patient flow in a secure, high-traffic unit
- Communicated vital information between physicians, nurses, and staff
- Processed lab paperwork and ensured accuracy in routing requests
- Registered and verified patient records for admissions and discharges
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
HR Administrative Assistant/Receptionist
WestRock
05.2015 - 01.2016
- Coordinated team events, job postings, and application management
- Screened resumes and arranged interviews
- Managed benefits tasks, including claims, reconciliations, and invoices
- Processed documentation for HR actions, including hires and terminations
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Provided ongoing administrative support to the HR department by managing schedules, coordinating meetings, preparing documentation, and maintaining organized filing systems.
HR Administrative Assistant
CVS Health
02.2015 - 04.2015
- Processed subpoenas and employee information with accuracy and discretion
- Maintained detailed records and statistics for HR operations
- Proficiently used Microsoft Office and other tools to manage databases
- Efficiently managed personnel files, ensuring all documents were up-to-date and in compliance with legal requirements.
Operations/HR Manager
Nike Factory Store
05.2010 - 01.2015
- Conducted onboarding, training, and team development
- Managed customer service, sales reporting, and employee relations
- Created coverage charts and facilitated cash deposit operations
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
Education
Associate of Arts - General Studies
Community College of Rhode Island
Warwick, RI03.2025
Certified Nursing Assistant Program -
Community College of Rhode Island
Lincoln, RIHigh School Diploma -
Cumberland High School
Cumberland, RISkills
- Fiscal and financial management
- State procurement and purchasing procedures
- Credit card transaction processing and reconciliation
- Travel reimbursement processing
- Accounts payable and payment processing
- Office inventory and supply management
- Electronic bank deposits and journal entries
- Record-keeping and filing system maintenance
- Strong interpersonal and relationship-building skills
- Effective problem-solving and attention to detail
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Epic (EMR)
- Trace Master
- Filemaker Pro
- HIPAA guideline compliance
- Office administration and multi-line phone systems
- Appointment scheduling and transcription
Additional Requirements
- Successfully completed a comprehensive background investigation conducted by the Rhode Island State Police.
- Ability to complete a 130-working-day probationary period post-appointment.
Timeline
Lead Pediatric Admin Support Coordinator
Hasbro Children’s Hospital
10.2017 - Current
Unit Secretary (per Diem)
Women & Infants Hospital
08.2016 - 10.2020
HR Administrative Assistant/Receptionist
WestRock
05.2015 - 01.2016
HR Administrative Assistant
CVS Health
02.2015 - 04.2015
Operations/HR Manager
Nike Factory Store
05.2010 - 01.2015
Certified Nursing Assistant Program -
Community College of Rhode Island
High School Diploma -
Cumberland High School
Administrative Coordinator (Shared Role Within Pediatrics)
Hasbro Children's Hospital
Associate of Arts - General Studies
Community College of Rhode Island
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