Driven Sales Manager with 7+ years of experience in management capacity and strong competitive sales drive, adaptability and perseverance. Well-honed listening skills and problem-solving attitude to uncover needs and overcome objections to close sales and achieve goals within multiple assigned territories. Successfully motivates and develops sales teams in results-driven and customer-focused environments with positive attitude towards achievement.
Hi, I’m
Julia Powell-Espinoza
Marshfield,Missouri
Summary
Overview
9
years of professional experience
Work History
Dillard’s
Ladies Area Sales Manager
05.2022 - Current
Job overview
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Motivate the sales team and build business and develop our client base
- Plan, monitor, and analyze sales data, purchases, and market trends to identify opportunities for improvement and growth
- Develop and implement sales strategies, events and promotions, and incentives to increase sales and build customer loyalty
- Merchandising: Plan and lead floor set moves and brand shops, ensure visual standards are met
- Recruit, train, and develop staff by providing coaching and feedback promptly
- Ensure compliance with company policies, standards, and procedures.
Dillard’s
Lingerie Business Manager
10.2020 - 05.2022
Job overview
- Manage a team of specialized sales associates and ensure they meet their sales targets by developing their client base, offering complimentary fittings and practicing 5 Star selling
- Ensure every customer feels cared for, is treated to a complimentary fitting, and provide thoughtful recommendations based on the customer’s needs, size, and lifestyle
- Maintain the department’s inventory, merchandising and visual standards
- Facilitate and lead Product Knowledge and Sales meetings
- Recruit, train and conduct regular performance evaluations of associates, fostering professional growth and identifying areas for improvement.
Dillard's
Sales Associate and Certified Fitter
03.2020 - 10.2020
Job overview
- Greeting and assisting customers with their needs and preferences
- Providing expert advice on product features, fit, and styling
- Processing payments and handling returns and exchanges
- Building rapport and loyalty with customers and promoting the brand’s image.
Motherhood Maternity
Store Manager
10.2015 - 03.2020
Job overview
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Hiring, training, and supervising sales associates, and ensuring they provide excellent customer service and adhere to company policies and standards
- Maintain a clean, safe, and welcoming environment that reflects the brand image and values
- Communicating effectively with the regional and district managers and other store managers in my district
- Demonstrate product features and benefits, process payments and returns, build rapport with customers and repeat business
Education
College of Business, Missouri State UniversitySpringfield, Missouri
Bachelor of Science in Fashion Design And Product Development
University Overview
Ozarks Technical Community CollegeSpringfield, Missouri
Associate of Arts
University Overview
Skills
- Relationship Building
- Creative capabilities
- Competent Problem Solving
- Goal Setting and Achievement
- KPI Tracking
- Sales Tracking
- Time Management
- Customer Service
- Sales team supervision
Timeline
Ladies Area Sales Manager
Dillard’s
05.2022 - Current
Lingerie Business Manager
Dillard’s
10.2020 - 05.2022
Sales Associate and Certified Fitter
Dillard's
03.2020 - 10.2020
Store Manager
Motherhood Maternity
10.2015 - 03.2020
College of Business, Missouri State University
Bachelor of Science in Fashion Design And Product Development
Ozarks Technical Community College
Associate of Arts
Hobbies
Hobbies
Clothing Design, Costume Design, Theatre Costuming, Sewing, Drawing, Painting
Hobbies
Hobbies
Clothing Design, Costume Design, Theatre Costuming, Sewing, Drawing, Painting