Zoey Pilcher
Moore,OK
Summary
Driven Area Sales Manager with 8+ years of experience in management capacity and strong competitive sales drive, adaptability and perseverance. Well-honed listening skills and problem-solving attitude to uncover needs and overcome objections to close sales and achieve goals within multiple different roles. Successfully motivates and develops sales teams in results-driven and customer-focused environments with positive attitude towards achievement. Open minded, and self driven. Always willing to learn and grow any way I can.
Overview
8
8
years of professional experience
Work History
Ladies Area Sales Manager
Dillards
10.2022 - Current
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Established team priorities, maintained schedules and monitored sales performance.
- Mentored team members for career advancement, fostering a pipeline of future leaders within the company.
- Being a DCC store, really focusing and driving sales for contemporary business. Pushing and driving Dillard's Exclusive brand exposure. Continuing to grow that business and the DCC program.
Shoe Area Sales Manager
Dillards
06.2019 - 10.2022
- Exceeded sales quotas and increased profitability through effective sales strategy and business/event planning.
- Achieved consistent annual revenue growth by continuously monitoring performance metrics and adjusting strategies accordingly.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Exceeding significant business improvements, by coaching and motivating sales associates, and showing overall growth and improvements.
- Managed a successful sales team, consistently achieving and exceeding daily/monthly sales targets.
Accessories Area Sales Manager
Dillards
01.2019 - 06.2019
- Executed proven strategies to hit sales quota and help company/department achieve goals.
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Exceeded targets by building, directing, coaching, and motivating sales associates.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Ladies Area Sales Manager
Dillards
02.2017 - 01.2019
- Enhanced team performance by providing ongoing coaching, training, and mentoring to create successful sales associates.
- Managed a successful sales team, consistently achieving and exceeding monthly sales goals.
- Executed proven strategies to hit sales quota and help company/department achieve goals.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Visual Sales Manager
Dillards
10.2016 - 01.2017
- Streamlined the process of designing custom floor plans according to unique store specifications.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Organized special events such as fashion shows or product launches, driving brand awareness and attracting new clientele.
- Developed eye-catching window displays to attract customers and drive store traffic.
Sales Associate
Dillards
11.2015 - 10.2016
- Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
High School Diploma -
Tecumseh High School
Tecumseh, OK05.2015
Skills
- Customer Service
- Hiring and Training
- Goal Setting
- Team Development
- Staff Training
- Sales Techniques
- Employee Coaching and Mentoring
- Team Leadership
- Problem Resolution
Timeline
Ladies Area Sales Manager
Dillards
10.2022 - Current
Shoe Area Sales Manager
Dillards
06.2019 - 10.2022
Accessories Area Sales Manager
Dillards
01.2019 - 06.2019
Ladies Area Sales Manager
Dillards
02.2017 - 01.2019
Visual Sales Manager
Dillards
10.2016 - 01.2017
Sales Associate
Dillards
11.2015 - 10.2016
High School Diploma -
Tecumseh High School
Similar Profiles
Wande RewetaWande Reweta
Sales Manager at DillardsSales Manager at Dillards
JESSICA GONZALESJESSICA GONZALES
Luxury Cosmetic Manager at DillardsLuxury Cosmetic Manager at Dillards
Victoria CavazosVictoria Cavazos
Sales Associate at DillardsSales Associate at Dillards
Rene De La TorreRene De La Torre
Sales Associate at DillardsSales Associate at Dillards
Cynthia WallingCynthia Walling
Medical Assistant at SSM Health Saint AnthonyMedical Assistant at SSM Health Saint Anthony