Julia Reeves
City Sightseeing Seattle
SEATTLE,WA
8
years of professional experience
Goal-oriented manager with distinguished experience in the tourism industry and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Work History
In Market Sales Manager
7 Months- Developed strategic partnerships with local businesses to enhance customer engagement.
- Trained and mentored sales team to improve product knowledge and service delivery.
- Oversaw customer feedback processes to enhance service quality and satisfaction levels.
- Implemented targeted marketing strategies resulting in increased customer acquisition rates.
- Cultivated relationships with distributors, enhancing partnership opportunities for mutually beneficial growth.
Customer Service & Ticket Sales
7 Years 3 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Seasonal Sales Associate
2 Months- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and enhancing shopping experience.
Hotel Front Desk Agent
5 Months- Streamlined guest check-in and check-out processes for enhanced operational efficiency.
- Resolved guest inquiries and complaints promptly to ensure high satisfaction levels.
- Managed reservations using hotel management software to maintain accurate records.
Food Runner & Host
3 MonthsEducation
Associate of Arts
Bachelor of Arts - Medical Anthropology And Global Health
- Dean's List 2025-2026
- magna cum laude graduate
- 3.9 GPA
Skills
Customer engagement
Customer service
Data-driven decision making
Strategic partnerships
Problem-solving abilities
Sales analytics
Teamwork and collaboration
Affiliations
Concierge Guild of Seattle
Timeline
In Market Sales Manager
City Sightseeing Seattle
03.2026 - 10.2026Read More
Seasonal Sales Associate
Best Buy
12.2023 - 02.2024Read More
Hotel Front Desk Agent
McMenamins Anderson School
09.2021 - 02.2022Read More
Food Runner & Host
McMenamins Anderson School
06.2021 - 09.2021Read More
Customer Service & Ticket Sales
City Sightseeing Seattle
07.2018 - 10.2025Read More
Shoreline Community College
Associate of Arts
Read More
University of Washington
Bachelor of Arts from Medical Anthropology And Global Health
Read More