Julia Russell
Breckenridge,CO
Summary
Results-driven Sales Development Representative skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Development Representative
AwardSpring
Chicago, IL
03.2024 - Current
- Conducted market research to identify new business opportunities.
- Identified and contacted potential customers through cold calling, email campaigns, and social media outreach.
- Maintained an up-to-date database of prospects and clients.
- Achieved and exceeded monthly quotas for qualified opportunities generated.
- Developed and maintained strong relationships with potential clients to nurture leads.
Retail Sales Associate
Free People
01.2022 - Current
- Establish positive rapport with 50+ guests per day, assist with styling, and help find desired products
- Maintain accurate and attractive sales floor via stocking, merchandising, cleaning
Barista
Seven Coffee Roasters Market & Café
03.2021 - Current
- Efficiently manage ordering and coffee making alone, during rush periods (2+ hours, 80+ orders)
- Develop and maintain relationships with customers and local community, provide a tailored service
- Perform opening and closing duties (Keyholder)
Bartender
Shingletown Saloon + Restaurant
02.2022 - 12.2022
- Efficiently managed the bar with up to 150 guests for extended periods (up to 6 hours)
- Served a menu of 30+ common cocktails and 10 in house recipes
- Assisted in creation of new recipes and menus
- Managed bar revenues, ensuring all cash counted properly
Program Lead, Outdoor Teen Program
City of Kirkland Dept. Parks & Rec
05.2022 - 09.2022
- Led groups of up to 16 children (aged 11-18) on hiking, backpacking, kayaking, and floating excursions while educating on outdoor stewardship and safety skills
- Managed program packs and gear (Garmin in-reach, BM-Bags, first aid kits, emergency blankets, etc.)
- Learned hiking routes, history of each hike/landmark, and creation of local ecology sheets relative to each natural area explored
Education
Bachelor of Science - Environmental Science
University of Washington
06.2022
Skills
- Relationship Development
- Strategic Thinking
- CRM Tracking
- Problem-solving aptitude
- Interpersonal Skills
- Self Motivation
Certification
- Washington State Mandatory Alcohol Server Permit (MAST)
- Washington State Food Handlers Permit
- CPR & Lifeguard training, Red Cross
Affiliations
- YoungLife Summer Staff
- YoungLife Staff
- Vision16 Scholarship Recipient
References
References available upon request.
Timeline
Sales Development Representative
AwardSpring
03.2024 - Current
Program Lead, Outdoor Teen Program
City of Kirkland Dept. Parks & Rec
05.2022 - 09.2022
Bartender
Shingletown Saloon + Restaurant
02.2022 - 12.2022
Retail Sales Associate
Free People
01.2022 - Current
Barista
Seven Coffee Roasters Market & Café
03.2021 - Current
Bachelor of Science - Environmental Science
University of Washington