Julia Sareen
Wayne,Pennsylvania
Overview
2
2
years of professional experience
Work History
Hostess, Runner, Busser
Goat's Beard
Wayne, Pennsylvania
05.2022 - Current
- Greeted guests as they arrived in a warm and welcoming manner
- Managed reservations through Resy, cleaned and reset, and ran food for 30 to 40 reservations per night
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions
- Handled cash and credit payments through Toast POS system
- Escorted guests to their tables and provided menus
- Anticipated guests' needs and ensured they had a pleasant dining experience
- Coordinated with servers and kitchen staff to maintain smooth flow of service
- Handed guest inquiries, concerns, and special requests tactfully and professionally
- Managed waitlists during peak hours
- Collaborated with management to resolve any issues or conflicts that arose
- Upheld restaurant and sanitation policies and procedures to ensure a positive atmosphere for guests
- Cleared tables promptly and efficiently once guests had finished their meals.
- Prepared tables for new guests by setting up utensils, plates, and napkins
- Garnished and delivered food to guests.
- Collaborated with kitchen staff to ensure timely removal of dirty dishes and utensils
- Maintained cleanliness and organization of the dining area, host stand, and bathrooms by wiping down tables and chairs, sweeping floors, and restocking materials such as paper towels.
- Assisted in closing kitchen by cleaning and restocking supplies such as napkins, utensils, and pizza boxes.
- Stocked ice bins with fresh ice cubes throughout the day as needed.
Hostess, Busser
A Taste of Britain
Wayne, Pennsylvania
09.2023 - Current
- Greeted guests warmly upon arrival, seating them promptly
- Managed reservations through Resy and assigned seating arrangements based on customer preferences, special requests for large parties, and restaurant policies.
- Assisted in preparing the restaurant for opening and closing shifts
- Cleaned and reset 130-160 covers per day for proper number of guests through efficient communication with front of house staff
- Ensured compliance with health and safety regulations at all times
- Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table
- Maintained cleanliness of work station throughout shift; wiped down counters, tables, chairs, and booths
- Swept floors and removed garbage from dining area
- Polished and reshelved appliances such as tea cups, tea pots, plates, and silverware
Barista
Valley Forge Flowers
Wayne, Pennsylvania
05.2023 - 09.2023
- Greeted and took orders for coffee and tea drinks, food items, and other beverages from 30-50 guests per shift
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Monitored inventory levels and restocked shelves with ingredients needed to make and prepare coffee drinks, tea drinks, and food.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Prepared baked goods such as cookies and lemon bars
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained calm demeanor during high-volume periods and special events.
Education
Radnor Senior High School
Radnor, PASkills
- Customer Service
- Effective Multitasking
References
References available upon request.
Timeline
Hostess, Busser
A Taste of Britain
09.2023 - Current
Barista
Valley Forge Flowers
05.2023 - 09.2023
Hostess, Runner, Busser
Goat's Beard
05.2022 - Current
Radnor Senior High School