Summary
Overview
Work History
Education
Skills
Timeline
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Julia Schulenberg

Long Lake,MN

Summary

Responsible and diligent employee with over 3 years experience in customer service and training front end employees. Proficient in multi-tasking and maintaining strong customer relations, while always looking to learn as much as possible.

Overview

4
4
years of professional experience

Work History

Customer Service Manager

Mackenthun's Fine Foods
08.2023 - 10.2024
  • Responsible for maintaining employee productivity, managing multiple shifts, and training new employees.
  • Addressed customer needs and complaints, in person and over the phone for multiple store departments.
  • Took ownership of customer issues and followed problems through to resolution.

Cashier

Mackenthun's Fine Foods
03.2021 - 08.2023
  • Responsible for efficiently and accurately cashiering for customers, maintaining positive customer relations, and creating a positive work environment.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Associate of Arts - Associate of Arts

Crown College
Saint Bonifacius, MN
05-2025

Skills

  • Customer service
  • Problem-solving
  • Time management
  • Continuous Improvement
  • Communication
  • Detail-oriented

Timeline

Customer Service Manager

Mackenthun's Fine Foods
08.2023 - 10.2024

Cashier

Mackenthun's Fine Foods
03.2021 - 08.2023

Associate of Arts - Associate of Arts

Crown College

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Julia Schulenberg