Julia Schulenberg
Long Lake,MN
Summary
Responsible and diligent employee with over 3 years experience in customer service and training front end employees. Proficient in multi-tasking and maintaining strong customer relations, while always looking to learn as much as possible.
Overview
4
4
years of professional experience
Work History
Customer Service Manager
Mackenthun's Fine Foods
08.2023 - 10.2024
- Responsible for maintaining employee productivity, managing multiple shifts, and training new employees.
- Addressed customer needs and complaints, in person and over the phone for multiple store departments.
- Took ownership of customer issues and followed problems through to resolution.
Cashier
Mackenthun's Fine Foods
03.2021 - 08.2023
- Responsible for efficiently and accurately cashiering for customers, maintaining positive customer relations, and creating a positive work environment.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Associate of Arts - Associate of Arts
Crown College
Saint Bonifacius, MN05-2025
Skills
- Customer service
- Problem-solving
- Time management
- Continuous Improvement
- Communication
- Detail-oriented
Timeline
Customer Service Manager
Mackenthun's Fine Foods
08.2023 - 10.2024
Cashier
Mackenthun's Fine Foods
03.2021 - 08.2023
Associate of Arts - Associate of Arts
Crown College
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