Julia Silverberg
Sunny Isles Beach,FL
Summary
Sales associate with consistent performance across slow and busy shifts, driving high sales through strong customer engagement and product knowledge. Skilled in handling customer complaints with professionalism and patience. Reliable team member recognized for honesty and integrity with customers and supervisors.
Overview
3
3
Languages
4
4
years of professional experience
Work History
hostess/ recruiter
Motek
Aventura, Florida
02.2025 - 11.2025
- Greeted guests at Motek with warm, professional hospitality
- Seated parties promptly according to floor plan and table availability
- Managed reservations and waitlist using OpenTable
- Supported daily operations in a fast-paced environment for 8 months.
pool associate
Trump international Hotel
08.2025 - 09.2025
- Worked as a pool associate for a temporary position, assisting with daily operations and customer service from August to September 2025.
- Greeted guests at Trump International Hotel with polished luxury service.
- Handled guest requests and resolved concerns with professionalism and discretion.
- Coordinated room assignments for arrivals, departures, and special accommodations.
attendant
Aqualina pool
02.2024 - 12.2024
- Worked at a company from February 2024 to December 2024
- Monitored pool deck safety, ensuring guest well-being at Aqualina Pool.
- Set up towels, umbrellas, and poolside seating for guest comfort and enjoyment.
- Sanitized loungers, tables, and shared pool surfaces to maintain cleanliness and hygiene standards.
Sales Associate
AG Jeans
08.2022 - 01.2024
- Served as sales associate for nearly two years, assisting customers with product selection and enhancing their shopping experience.
- Greeted customers and assisted with Claire's jewelry and accessory selections.
- Maintained organized merchandise displays and seasonal floor presentations.
- Operated cash register for sales, returns, and gift card transactions.
Sales Associate
Forever 21
05.2022 - 11.2022
- Assisted customers with accessory selection at Claire's store.
- Restocked merchandise and organized product displays on sales floor.
- Developed skills in sales processes and customer engagement over the six-month period.
Sales Associate
Claire's
03.2022 - 07.2022
- Assisted Claire's customers with product selection and friendly service
- Operated cash register and processed sales transactions accurately
- Adapted to a fast-paced retail environment for over 4 months, ensuring efficient customer service.
Server
Mizumi sushi buffet restaurant
01.2022 - 04.2022
- Took food and drink orders, relaying requests to kitchen staff to ensure timely service.
- Anticipated guest needs and answered menu questions, enhancing dining experience through friendly communication.
- Maintained table readiness by refilling plates, utensils, napkins, and condiments during busy service hours.
- Bussed tables and reset dining areas for new guests.
Education
High School Diploma -
Alonzo And Tracy Mourning Senior High
North Miami Beach, FL01-2023
Skills
- Reservation management
- Customer service
- POS systems
- Cash handling
- Customer engagement
- Effective communicator
- Creative problem solving
- Customer engagement
Interests/Activities:
Dance, gym, skateboarding, baking, exercising.
Languages
English
Professional
Spanish
Professional
Portuguese
Professional
Timeline
pool associate
Trump international Hotel
08.2025 - 09.2025
hostess/ recruiter
Motek
02.2025 - 11.2025
attendant
Aqualina pool
02.2024 - 12.2024
Sales Associate
AG Jeans
08.2022 - 01.2024
Sales Associate
Forever 21
05.2022 - 11.2022
Sales Associate
Claire's
03.2022 - 07.2022
Server
Mizumi sushi buffet restaurant
01.2022 - 04.2022
High School Diploma -
Alonzo And Tracy Mourning Senior High