Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Julia Spittal

Lancaster

Summary

Compassionate Advanced Planning Specialist with proven success guiding Central PA families through advanced funeral planning. Licensed life and health insurance agent with a record of exceeding sales goals through trust-based relationships, seminars, and community outreach. Skilled communicator dedicated to ensuring peace of mind and financial security for families.

Overview

9
9
years of professional experience

Work History

Advanced Planning Specialist

Bitner Family Funeral Homes
05.2021 - Current
  • Guiding families in the community about the importance of advanced planning
  • Building trust through empathy, education, and strategic communication
  • Driving lead generation through seminars, advertisements, social media, and community outreach
  • Exceeding sales goals through referrals and maximizing policies

Direct Support Professional

UCP
07.2018 - Current
  • Provide compassionate daily living support for individuals with special needs, fostering independence and dignity
  • Engage in community integration and enrichment through volunteer activities with Hope Springs Farm

Substitute Teacher

STS
08.2019 - 06.2020
  • Earned long-term teaching role in Special Education through passion, innovation, and effective problem-solving for student success
  • Adapted to diverse classroom environments, supporting special education and learning support

Customer Solutions Specialist

Clark Associates
07.2016 - 07.2018
  • Managed a high volume of inbound calls, maintaining professionalism and efficiency under pressure.
  • Contributed to the overall growth of the company by consistently surpassing sales targets and delivering exceptional customer experiences throughout each transaction.
  • Increased client retention through personalized attention and proactive problem solving.
  • Learned and followed customer service policies and procedures to meet organizational and industry standards.

Education

Master of Arts - Masters Equivalent History & Education

Liberty University
Lynchburg, VA
12-2021

Bachelor of Arts - Political Science And Public Relations

Temple University
Philadelphia
05-2016

Skills

  • Interpersonal Communication
  • Problem Solving
  • Time Management
  • Organization
  • Critical Thinking
  • Marketing Communication and Design
  • Public Speaking
  • Networking
  • Event Planning

Interests

  • Backpacking and Hiking
  • Historical Exploration
  • Volunteer Work
  • Fundraising Events
  • Community Cleanup
  • Drawing and Painting
  • Photography

Timeline

Advanced Planning Specialist

Bitner Family Funeral Homes
05.2021 - Current

Substitute Teacher

STS
08.2019 - 06.2020

Direct Support Professional

UCP
07.2018 - Current

Customer Solutions Specialist

Clark Associates
07.2016 - 07.2018

Master of Arts - Masters Equivalent History & Education

Liberty University

Bachelor of Arts - Political Science And Public Relations

Temple University

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