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Detail-oriented Medical Laboratory Technologist with 18 years of clinical laboratory experience and advanced knowledge of Laboratory Information Systems including Epic Beaker LIS, and Cerner Millennium.Proven ability to support laboratory operations, system workflows, and technical troubleshooting while ensuring accurate test reporting and regulatory compliance. Experienced LIS Super User skilled in system build validation, test code development, script execution, and workflow optimization to ensure reliable system performance. Highly organized and dependable with a systematic approach to specimen management, laboratory testing, and IT collaboration.

Remote Training, Medical Billing, Customer Service, or Instructional Design
Professional Profile 20 years of combined experience as a Educator, Healthcare Trainer, Software Applications Training Instructor and Business Owner with skills in Instructional Design, Medical Coding and Billing, Consultant to Hospital Enterprises, Ambulatory Physician Practices to support training staff on EMR/EHR’s to meet their training needs using various training methodologies and approaches. Developed and collaborated with Subject Matter Experts (SME) in creating Instructional Design e-learning modules to emphasize process workflows displaying the features and functionality of Power Chart. Instructional Design – Created training manuals to meet corporate guidelines to simplify the learning process. Utilized the Adobe Captivate Application and collaborated with team members to assess the effectiveness of online training materials with focus on technical writing. Instructional Development – Designed instruction for various audiences and developed all aspects of instruction using the proper media. Developed hands-on training modules for remedial students within established and accepted technical writing guidelines
Professional with experience in remote sales lead generation for educational programs, focusing on Medical Billing and Coding. Demonstrated ability to support online marketing initiatives and maintain student databases while conducting administrative workflows. Proven skills in communication and project management through collaboration with educators and students in creative writing, enhancing instructional delivery and event coordination.

Results-driven Associate Project Manager with extensive experience at Deaconess Crossroads, specializing in Epic ClinDoc and project management. Demonstrated ability to enhance operational efficiency and client satisfaction through effective technical planning and client interfacing. Proven track record of on-time, within-budget project delivery, contributing significantly to overall organizational success. Bilingual in English and Spanish, facilitating communication across diverse teams.

With 12 years of experience at Cerner/Oracle Health, I have enjoyed building customer relations while also managing complex projects. I guided client HIM staffs through software upgrades and testing in the Upgrade Center. Additionally, I prepared the organization for the implementation of ICD-10. As the team lead for the HIM ProFile solution, I mentored and trained new associates, and was also an Upgrade Center liaison for the HIM High council. I took on a more techinical role and found the opportunity to join the Revenue Cycle Monitoring team as an Integration Architect, I collaborated with solution experts to implement system checks for proper build and provide monitoring services for Revenue Cycle clients. My preventative measures and processes allowed for a smooth end to end Revenue Cycle experience for hospital systems. Over the course of my time in Revenue Cycle Monitoring we were able to save hospital systems millions of dollars in lost revenue. After my time with RCM I moved back into a more client facing role with the Regulatory team and now excel in implementing regulatory projects and building strong client relationships.

JULIA STEFANIAK

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Registered Nurse

Pharmacy Operations Manager

Sr. Certified Pharmacy Technician

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Bachelor of Science - Nursing

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Registered Nurse

Pharmacy Operations Manager

Sr. Certified Pharmacy Technician

Bachelor of Science - Nursing

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