Highly-motivated medical billing and coding assistant bringing 4 years of experience with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Work History
Medical Billing and Coding Assistant
4 Years 3 Months
Gold River Pediatrics | 07.2022 - Current
Assigned appropriate codes using ICD-10-CM for diagnosis, CPT for procedures, and modifiers based on payer guidelines.
Verified patient information, including medical history and insurance coverage, to ensure accuracy of coding and billing.
Conducted audits of medical records to identify missing or incorrect documentation that could affect accurate coding and billing.
Verified insurance coverage and eligibility for private and Medi-Cal.
Educated patients on billing details and payment processes to enhance understanding and satisfaction.
Addressed issues with denied claims by reviewing documentation and communicating with insurance companies.
Assisted patients in understanding the details of their billing and payments.
Collaborated with physicians and healthcare providers to discuss and ensure adherence to coding compliance standards.
Assisted the clinic to meet HEDIS measures through COZEVA.
Self Checkout Host / Cashier
1 Year 7 Months
Walmart | 12.2020 - 07.2022
Operated cash registers and self-checkout efficiently and accurately, processed payments by cash, check, credit/debit card, or gift card.
Ensured that all items were accurately scanned into the system before bagging them for customers.
Trained new employees on effective use of self-checkout machines to enhance operational efficiency.
Explained store policies regarding returns and refunds to customers.
Replenished supplies, including paper rolls, receipt tape, and cleaning products.
Resolved customer complaints professionally, ensuring customer satisfaction and loyalty.
Assisted management with identifying opportunities to improve customer service standards.
Supported management efforts in daily operations. with identifying opportunities to improve customer service standards.
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