Julia Ubaldi
Petaluma,CA
Summary
Friendly Head Cashier dedicated to increasing team performance and improving customer satisfaction. Successful track record in challenging, dynamic environments. Gifted manager and leader with strong communication, interpersonal and planning abilities.
Overview
3
3
years of professional experience
Work History
Housekeeper
Antlers Resort And Campground
10.2023 - 05.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Cashier Team Lead,
Antlers Resort And Campground
05.2023 - 10.2023
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Developed strong relationships with repeat customers through friendly service interactions.
- Restocked and organized merchandise in front lanes.
Cashier
Einstein Bro Bagels
11.2022 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Hostess and Expeditor
Cattlemens Restaurant
07.2021 - 02.2022
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Disposed of trash, wiped kitchen areas and mopped floors to meet health department sanitation inspection guidelines.
- Stocked clean plates, glasses and utensils to foster sanitary environment and reduce risk.
- Replenished hot and cold food table and stocked beverage dispensers, plates and utensils and ice supply.
Education
High School Diploma -
Shasta Collegiate Academy
Redding, CA11.2022
Skills
- Customer Service
- Team Leadership
- Punctual and Reliable
- Positive Attitude
- Flexible Schedule
- Cash handling expertise
- POS System Operation
- Customer Relations
- Cooperative Attitude
- Retail Merchandising
- Store opening/closing procedures
- Computer Systems
Honors And Awards
- Food handlers license 2021
- Certificate of Merit / Honor Roll 4.0 GPA 2021, 2022
Timeline
Housekeeper
Antlers Resort And Campground
10.2023 - 05.2024
Cashier Team Lead,
Antlers Resort And Campground
05.2023 - 10.2023
Cashier
Einstein Bro Bagels
11.2022 - 01.2023
Hostess and Expeditor
Cattlemens Restaurant
07.2021 - 02.2022
High School Diploma -
Shasta Collegiate Academy
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