Julia Yandell
Frisco,TX
Summary
Dynamic Administrative Manager with a proven track record at Total Unique Tree Services, excelling in office management and staff supervision. Expert in enhancing operational efficiency and implementing effective policies. Adept at critical thinking and customer service management, ensuring seamless support for executive staff and fostering a productive work environment.
Overview
27
27
years of professional experience
Work History
Administrative Manager
Total Unique Tree Services
Allen, TX
06.2015 - Current
- Coordinated administrative operations to enhance office efficiency and streamline communication processes.
- Managed scheduling and logistics for team meetings, ensuring optimal resource allocation.
- Developed and maintained filing systems to improve document retrieval times and organization.
- Implemented office policies that increased productivity and compliance with industry standards.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
Front End Associate
JPMorgan Chase
Richardson, TX
09.1999 - 07.2001
- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
- Collaborated with team members to streamline operational workflows, enhancing overall efficiency.
- Utilized banking software to process transactions accurately and maintain client records securely.
- Trained new associates on company policies and procedures, fostering a supportive learning environment.
- Worked flexible schedule and extra shifts to meet business needs.
- Provided exceptional customer service, quickly addressing and resolving customer inquiries and complaints.
Education
Associate of Science - Criminal Justice
University of Arkansas Grantham
Little Rock, AR05-2026
Skills
Office administration
Organization and multitasking
Office management
Staff management
Critical thinking
Customer service management
Administrative support
Training and coaching
Data management
Mail handling
Time management
Microsoft office
Administrative management
Timeline
Administrative Manager
Total Unique Tree Services
06.2015 - Current
Front End Associate
JPMorgan Chase
09.1999 - 07.2001
Associate of Science - Criminal Justice
University of Arkansas Grantham