Julia A De Leon Galvez
Houston,TX
Summary
Enthusiastic Housekeeping Supervisor offering 7 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines.
Overview
10
10
years of professional experience
Work History
Lead Housekeeping Supervisor
Children first residential Care - Gasmer
Houston, Texas
06.2025 - Current
- Supervised daily housekeeping operations for a children's facility.
- Trained and mentored staff on cleaning protocols and safety standards.
- Inspected rooms and common areas to ensure cleanliness and organization.
- Coordinated schedules to optimize staff coverage during peak hours.
- Managed inventory of cleaning supplies and equipment for efficiency.
- Collaborated with management to implement new cleaning procedures effectively.
Environmental Services Housekeeper
Memorial Hermann Hospital
Houston, Texas
01.2025 - 07.2025
- Maintained cleanliness in patient rooms and common areas throughout the facility.
- Managed waste disposal according to hospital regulations and environmental standards.
- Operated cleaning equipment safely and efficiently to ensure thorough sanitation.
- Collaborated with nursing staff to prioritize cleaning tasks based on patient needs.
- Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
Housekeeping Supervisor
Red Coats Inc.
Houston, Texas
07.2021 - 01.2025
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Enforced rules and regulations set forth by management regarding health, safety and security policies.
- Developed training programs for existing housekeepers on topics such as proper sanitation techniques or emergency procedures.
- Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
Housekeeping Supervisor
ABM Industries
Houston, TX
06.2018 - 05.2021
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Stocked room attendant carts with supplies to keep carts organized and clean.
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
- Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
- Managed team of employees, daily progress reports and overall project planning.
Food Service Worker
SAGE Dining Services
Houston, TX
03.2019 - 06.2020
- Maintained order and cleanliness of work areas to conform with health codes.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Received food orders from individuals and explained offerings.
- Washed, peeled and seeded fruits and vegetables.
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
- Reviewed current menu to create specific foods.
Salad Bar Attendant
Compass Group USA
Houston, TX
03.2018 - 04.2019
- Followed safety protocols in handling of equipment and food.
- Prepared salad bar items ahead of rush periods and placed in refrigerator for later use.
- Replaced aging items with fresh ingredients.
- Restocked plates, utensils and ingredients to keep salad bar fresh for customers.
- Monitored buffet food quantities and refilled items.
- Monitored temperatures of prepared food and cold-storage areas.
- Prepared workstations with ingredients and tools to increase efficiency.
Line Server
Olive Garden
Houston, TX
01.2016 - 02.2018
- Maintained clean, sanitized and well-stocked food areas for optimal presentation and food safety.
- Processed cash, credit and debit payments for purchases.
- Documented orders and special requests, gathered condiments and packaged food.
- Followed guidelines for safe serving, appropriate temperatures and proper presentation.
- Maintained tools, equipment and surfaces in clean, neat and working order.
- Prepared food according to recipe instructions to manage regular school meals.
- Monitored use of condiments, utensils and beverages.
Skills
- Department coordination
- Staff evaluations
- Customer service-focused
- Quality improvements
Timeline
Lead Housekeeping Supervisor
Children first residential Care - Gasmer
06.2025 - Current
Environmental Services Housekeeper
Memorial Hermann Hospital
01.2025 - 07.2025
Housekeeping Supervisor
Red Coats Inc.
07.2021 - 01.2025
Food Service Worker
SAGE Dining Services
03.2019 - 06.2020
Housekeeping Supervisor
ABM Industries
06.2018 - 05.2021
Salad Bar Attendant
Compass Group USA
03.2018 - 04.2019
Line Server
Olive Garden
01.2016 - 02.2018