Julian Borrero
South Plainfield,NJ
Summary
Experienced retail and store management professional with over 10 years of experience in customer service, retail operations, team leadership, and office administration. Skilled in managing employees, training staff, communicating with customers and teams, organizing daily operations, and using computer systems. Strong leadership, communication, and problem-solving abilities.
Overview
12
12
years of professional experience
Work History
Manager
Leslie’s
Parsippany, New Jersey
01.2022 - Current
- Manage daily store operations and ensure excellent customer service.
- Led training and scheduling of employees to enhance team effectiveness.
- Oversee inventory, merchandising, and store organization.
- Monitored sales performance to align efforts with company goals.
- Communicate with employees, management, and customers to maintain efficient operations.
- Handle customer questions, concerns, and sales needs.
- Perform administrative and computer-based tasks.
- Ensured adherence to company policies company policies and procedures are followed.
Technician Specialist
Banks Apothecary
Bensalem, Pennsylvania
05.2018 - 06.2022
- Supported daily store operations and customer service.
- Provided professional and friendly customer service.
- Assisted customers with products and general questions.
- Maintained inventory and organized merchandise.
- Worked closely with management and team members.
- Handled office and administrative responsibilities.
Assistant Manager
Walgreen's Pharmacy
Richboro, Pennsylvania
09.2014 - 08.2018
- Supervised and supported employees.
- Helped train new employees and delegated responsibilities.
- Managed inventory and maintained store organization.
- Assisted with daily store management and operations.
- Assisted customers and resolved customer concerns.
- Supported sales and company objectives.
- Performed administrative and computer-related tasks.
Education
Neshaminy
Bensalem-Treavose , PASkills
Store Management Team Leadership Employee Training
Customer Service Sales Inventory Management
Office Administration Communication Computer Skills
Scheduling Problem Solving Organization Teamwork
- Sales forecasting
Timeline
Manager
Leslie’s
01.2022 - Current
Technician Specialist
Banks Apothecary
05.2018 - 06.2022
Assistant Manager
Walgreen's Pharmacy
09.2014 - 08.2018
Neshaminy