Summary
Overview
Work History
Education
Skills
Timeline
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Julian Cervantes

El Paso,TX

Summary

Adept Service Technician with a proven track record at Hyundai Of El Paso, learning in diagnosing and enhancing machine performance. Demonstrates exceptional customer service and communication, ensuring client satisfaction. Skilled in hand tool usage and safety management, consistently meeting project deadlines. Achieves top-quality workmanship, showcasing flexibility, adaptability, and a commitment to excellence.

Overview

3
3
years of professional experience

Work History

Service Technician

Hyundai Of El Paso
08.2023 - 07.2024
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
  • Inspected equipment to diagnose operational issues.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
  • Evaluated systems according to predetermined checklist and noted issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
  • Tested systems, noting issues and completing preventive maintenance.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Checked, repaired and repacked survival equipment to meet specifications.

Service Technician

Casa Nissan
07.2023 - 08.2023

Oil changes

(MPI) Multi-point Inspections

Tire Rotation

Tire Repair

Replace Damage Tires

Rotation and Balance

Replace Filters

Transmission Flush

Battery Replacement

Key Fog Battery Replacement

Service Technician

Viva Kia
01.2023 - 07.2023

Oil change

(MPI) Multipoint Inspection

Tire Rotation

Tire Repair

Replace damage Tires

Rotation and Balance

Replace Air Filters

Replace Cabin Filters

Replace wipers

Coolant Flush

Transmission Flush

Brake Flush

Air Induction Service

Battery Replacement

Key Fog Battery Replacement

Suspension work

(PDI) Pre-Delivery Inspection

Service Technician

Master Lube
09.2021 - 11.2021

● Oil change

● (MPI) Multipoint Inspection

● Customer Service

● Replace Air Filters

● Replace Cabin Filters

● Replace wipers

● Coolant Flush

● Transmission Flush

● Brake Flush

● Air Induction Service

● Light bulb replacements

Service Technician

Oil Changers
01.2021 - 07.2021

● Oil change

● (MPI) Multipoint Inspection

● Customer Service

● Replace Air Filters

● Replace Cabin Filters

● Replace wipers

● Coolant Flush

● Transmission Flush

● Brake Flush

● Air Induction Service

● Light bulb replacements

Education

Associate of Arts - Automotive Technology

Southwest University At El Paso
El Paso, TX
08.2023

Skills

  • Hand tool knowledge
  • OSHA Requirements
  • Customer Service
  • Punctual and Reliable
  • Attention to Detail
  • Installation and Repair
  • Valid Driver's License
  • Flexible and Adaptable
  • Multitasking
  • Self Motivation
  • Effective Communication
  • Safety Management
  • Active Listening
  • Decision-Making
  • Team building

Timeline

Service Technician

Hyundai Of El Paso
08.2023 - 07.2024

Service Technician

Casa Nissan
07.2023 - 08.2023

Service Technician

Viva Kia
01.2023 - 07.2023

Service Technician

Master Lube
09.2021 - 11.2021

Service Technician

Oil Changers
01.2021 - 07.2021

Associate of Arts - Automotive Technology

Southwest University At El Paso
Julian Cervantes