Capable bartender passionate about serving customers well while exceeding customer expectations and maintaining poise in demanding environments. Strong history of exceptional service in fast-paced, high-volume establishments.
Overview
6
6
years of professional experience
Work History
Bartender and Server
STANDARD HALL
03.2021 - Current
Awarded Employee of the Month for the month of November in 2024
Consistently provide prompt, quality service at a high-volume venue
Establish rapport and build relationships with guests to ensure that they become regulars
Operate point-of-sale system accurately for processing payments from customers
Demonstrate ability to manage multiple tasks while remaining adaptable and flexible
Utilized problem solving skills to resolve customer complaints in a courteous manner
Bartender and Server
ETHYL AND TANK
04.2019 - 03.2021
Greeted patrons promptly and cordially, exhibiting excellent guest service skills
Oversaw a tidy and properly organized bar throughout each shift
Operated as both a server and barista for brunch shifts, preparing a variety of coffee-based beverages and cocktails for guests
Trained new servers in company and guest service standards while informing them of the best practices to create a positive guest experience