Lynzie Alizna
Hickory Creek,Tx
Summary
Pre-nursing student with certified phlebotomy training and completed nursing prerequisites including Anatomy, Microbiology, and Chemistry. Brings strong communication, accuracy, and teamwork skills developed in fast-paced customer service roles. Highly motivated to begin a Patient Care Technician role and provide dependable, compassionate support to patients while continuing to grow in the healthcare field.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server/Hostess/Bartender
Ohayo Sushi
07.2024 - Current
- Provide excellent customer service in a high-volume restaurant, ensuring guest satisfaction and repeat business.
- Take accurate food orders and communicate them to kitchen staff and deliver orders promptly.
- Handle cash and credit transactions and managed cash register.
- Trained and mentored new servers.
- Handcrafted drinks per customer request.
Barista
Starbucks Tom Thumb
08.2023 - 08.2024
- Opener mid shift and closer.
- Boosted Customer Connection Scores and pushed sales.
- Trainer - taught new baristas drinks, POS, cash handling, brewing, clean play etc.
- Team oriented.
- Menu and coffee knowledge.
- Cash management.
Group Leader/Before and After School Care Assistant
Alphabest
Little Elm, Texas
12.2022 - 05.2023
- Led team in daily operational activities and ensured efficient workflow.
- Supervised children during playtime and organized engaging activities.
- Assisted with homework and provided academic support to students.
- Implemented safety protocols to ensure a secure environment for children.
- Communicated effectively with parents regarding children's progress and behavior.
- Coordinated snacks and meals, ensuring dietary needs were met.
Team Supervisor/Manager
Baskin Robbins
02.2022 - 08.2022
- Conducted weekly stock assessments and inventoried essential items, including ice cream and paper goods.
- Trained new hires to ensure efficient onboarding and operational readiness.
- Provided guidance and feedback to team members during shared shifts, enhancing collaboration.
- Managed time-off requests and coordinated coverage for call-outs to maintain workflow continuity.
Sephora Beauty Advisor/Sales Associate
JCPenney
01.2020 - 06.2020
- Resolved customer conflicts to maintain a positive shopping experience.
- Demonstrated product application techniques to educate customers on beauty products.
- Collaborated with team members to maintain a clean and organized workspace.
- Guided over 75 customers daily in selecting suitable products.
- Recommended makeup tailored to individual needs for optimal satisfaction.
- Delivered exceptional customer service consistently.
Education
Certificate of Training - Phlebotomy Technician
Phlebotomy Training Specialists
Richardson, TX06-2025
Pre-Nursing Requisites -
North Central Texas College
Corinth, TX05-2025
Skills
- Communication skills
- Customer service
- Leadership
- Time management
- Proactive problem solving
- Flexibility
- Phlebotomy techniques
- Training and mentoring
- Team collaboration
Certification
Certificate of Training, Phlebotomy Technician, Phlebotomy Training Specialists
Volunteer Experience
- Contributed in many successful band fundraisers (car washes, chocolate selling, and ticket selling).
- Aided in band binder set up, and organization of 100+ students uniforms.
Awards
- NTCA Championship, 3rd Place, 2018
- DUKE Academic Award, 2022
- Chancellor's List x2
Timeline
Server/Hostess/Bartender
Ohayo Sushi
07.2024 - Current
Barista
Starbucks Tom Thumb
08.2023 - 08.2024
Group Leader/Before and After School Care Assistant
Alphabest
12.2022 - 05.2023
Team Supervisor/Manager
Baskin Robbins
02.2022 - 08.2022
Sephora Beauty Advisor/Sales Associate
JCPenney
01.2020 - 06.2020
Certificate of Training - Phlebotomy Technician
Phlebotomy Training Specialists
Pre-Nursing Requisites -
North Central Texas College