Lauren Kieu
Long Beach,CA
Summary
Enthusiastic team player with a strong background in customer service and coaching. Known for effective communication and organizational skills, contributing to improved teamwork and customer experiences in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/Hostess/Bartender
Boiling Point
Artesia, California
10.2024 - Current
- Provided exceptional customer service to enhance dining experiences.
- Took and processed orders accurately for food and beverages.
- Maintained cleanliness of tables and dining areas throughout shifts.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Prepared beverage stations, ensuring supplies were stocked and organized.
- Handled money transactions accurately while following company procedures for handling cash payments.
Boba Barista
i-Tea
Moraga, California
05.2022 - 06.2023
- Prepared a variety of boba tea drinks according to customer preferences.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Operated cash register and processed customer transactions efficiently.
- Collaborated with team members to ensure smooth service during peak hours.
- Provided excellent customer service by addressing customer inquiries promptly and professionally.
Volleyball Coach
Pacific Rim Volleyball Academy
Pleasant Hill, California
09.2021 - 12.2021
- coached beginner level volleyball skills to youth athletes
- Collaborated with parents to communicate player progress and team objectives.
- Demonstrated correct form of volleyball skills such as passing, setting, spiking, blocking.
- Created drills and exercises to develop agility, strength, coordination, and stamina
Education
Bachelor of Science - Kinesiology-Exercise Science
California State University-Long Beach
Long BeachSkills
- Customer service
- Team collaboration
- Coaching techniques
- Multitasking and organization
- POS operation
- Communication skills
Certification
Food Handler Certification
Timeline
Server/Hostess/Bartender
Boiling Point
10.2024 - Current
Boba Barista
i-Tea
05.2022 - 06.2023
Volleyball Coach
Pacific Rim Volleyball Academy
09.2021 - 12.2021
Bachelor of Science - Kinesiology-Exercise Science
California State University-Long Beach