Julian Grant
costumer service
BRECKENRIDGE,CO
Summary
Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.
Overview
2
2
years of professional experience
Work History
Customer Service
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Bartender
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Followed strict recipes and drink measurements to minimize product used.
Caregiver
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Housekeeping Attendant
Keystone Spa Hotel
Colorado City, United States
12.2020 - Current
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Responded to requests from patrons for linens and toiletries.
Education
High School Diploma -
Albert Town High
07.2000
Skills
- Asset Protection
- Courteous with Strong Service Mindset
- Needs Assessment
- Efficient and Detail-Oriented
- Calm and Professional Under Pressure
Timeline
Housekeeping Attendant
Keystone Spa Hotel
12.2020 - Current
High School Diploma -
Albert Town High
Customer Service
Bartender
Caregiver
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