Extensive experience in customer service at Holiday Park Plaza. Proven ability to enhance guest experiences through effective communication and multitasking. Skilled in food safety and conflict resolution, consistently fostering positive relationships and ensuring a safe, enjoyable environment.
Overview
2
2
years of professional experience
Work History
Restaurant Waiter
Holiday Park Plaza
11.2024 - Current
Provided exceptional customer service to enhance dining experiences.
Collaborated with kitchen staff to ensure timely food delivery.
Managed multiple tables efficiently during peak hours.
Recommended menu items based on guest preferences and dietary restrictions.
Assisted in training new waitstaff on service standards and procedures.
Cultivated warm relationships with regular customers.
Addressed guest concerns promptly and To the best of my ability during peak hours.
Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
Camp Counselor and Unite Aide
Marion and Polk County YMCA Overnight Camp Silver Creek
06.2024 - 08.2024
Facilitated engaging outdoor activities, promoting teamwork and collaboration among campers.
Supervised daily camp operations, ensuring a safe and fun environment for all participants.
Assisted in developing age-appropriate programming to enhance camper experiences and skills.
Monitored camper behavior, providing support and conflict resolution to maintain positive relationships.
Provided overnight support in cabins and support to to other councilors as well as campers.
Helped the kitchen with prepping food as well as serving and dishes.
Lifeguard
Portland Parks And Rec
06.2023 - 09.2023
Monitored pool area to ensure guest safety and adherence to facility rules.
Provided first aid and emergency response during incidents, maintaining calm under pressure.
Assisted with daily maintenance of pool facilities, ensuring cleanliness and operational readiness.
Conducted regular safety drills to improve response time and team effectiveness in emergencies.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Processed customer transactions efficiently using point-of-sale systems.
Monitored inventory levels and communicated restocking needs to management.
Education
High School Diploma -
Leodis V. Mcdaniel High School
Portland, OR
06-2025
Skills
Customer service
Cleanliness
Service quality
communication
people management
Food safety awareness
Memory retention
Decision-making
Cash handling
Multitasking
Active listening
Timeline
Restaurant Waiter
Holiday Park Plaza
11.2024 - Current
Camp Counselor and Unite Aide
Marion and Polk County YMCA Overnight Camp Silver Creek
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