Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Julian Jimenez

Killeen,TX

Summary

Supported hospitality operations with strong customer service and event coordination skills. Improved dining experiences through clear communication and team collaboration. Assisted kitchen and wait staff to keep service running smoothly and guest interactions positive. Applied company policy and legal standards during daily operations.

Overview

7
7
years of professional experience

Work History

Server

Applebee's Grill + Bar
Chicago, Illinois
05.2025 - 12.2025
  • Served food and beverages to guests in a timely manner.
  • Took customer orders and provided menu recommendations effectively.
  • Engaged with customers to foster memorable dining experiences and encourage repeat visits.
  • Provided excellent customer service to ensure satisfaction.
  • Resolved guest inquiries and concerns to ensure satisfaction and build customer loyalty.
  • Collaborated with kitchen staff to ensure accurate order preparation.
  • Maintained cleanliness of dining area and tables to ensure a welcoming atmosphere for guests.
  • Assisted in setting up and breaking down dining space for events.
  • Managed cash register transactions and processed payments accurately.

Brand Ambassador

GT Univese
Forest Park, Illinois
04.2019 - 01.2024
  • Engaged potential customers at events, enhancing brand presence.
  • Engaged potential customers at events, strengthening brand loyalty and awareness.
  • Distributed promotional materials, increasing brand visibility.
  • Collaborated with marketing team to develop outreach strategies and campaigns that increased audience engagement.
  • Collaborated with marketing team on outreach strategies and campaigns.
  • Maintained up-to-date knowledge of brand products and industry trends.
  • Gathered customer feedback to inform product improvement initiatives and enhance customer satisfaction.

Porter

Tricoci
Chicago, Illinois
07.2020 - 10.2020
  • Maintained spotless guest areas, restrooms, and back-of-house spaces to support daily salon operations
  • Restocked towels, linens, and supplies to keep service areas fully prepared
  • Monitored cleanliness standards throughout facility and corrected issues before guest arrival
  • Assisted stylists, colorists, and front desk staff with room resets, equipment transport, and service readiness
  • Managed waste removal, recycling, and sanitization tasks according to facility procedures

Education

Penn Foster High School
Scranton, PA

Skills

  • Food safety
  • Cash handling
  • Menu planning
  • Event setup
  • Order management
  • Customer engagement
  • Relationship building
  • Team collaboration
  • Adaptability
  • Sales promotion
  • Product knowledge
  • Effective communication
  • Specials promotion
  • Strong work ethic
  • Cleanliness standards
  • Quality control
  • Guest relations management
  • Multitasking and organization
  • Point of sale (POS) system operations
  • Positive guest interactions
  • Team player
  • Reliable and responsible

References

Gardenia Ceron - Restuarant Manager

Red Lobster

Email: Gardeniaceron96@gmail.com

Phone: (773) 885 - 2605

Erika Villarreal - Assistant Field Manager

GT Universe

Email: erika_vmtz@hotmail.com

Phone: (773) 809 - 6472

Margarita Ortiz - Lead Field Manager

GT Universe

Email: Mago@gtuniverse.com

Phone: (773) 603 - 0421

Timeline

Server

Applebee's Grill + Bar
05.2025 - 12.2025

Porter

Tricoci
07.2020 - 10.2020

Brand Ambassador

GT Univese
04.2019 - 01.2024

Penn Foster High School
Julian Jimenez