Julian Lomas
San Antonio,TX
Summary
Dynamic Sales Associate with expertise in customer service, teamwork, and time management. Committed to enhancing customer satisfaction and driving sales through effective collaboration and problem-solving.
Overview
8
8
years of professional experience
Work History
Sales Associate
Spectrum
San Antonio, TX
02.2025 - 01.2026
- Assisted customers in product selection to enhance overall shopping experience.
- Maintained accurate inventory levels through diligent stock management practices.
- Processed transactions efficiently using point-of-sale systems to ensure customer satisfaction.
- Collaborated with team members to create engaging merchandise displays that drove sales.
Sales Associate
Verizon
San Antonio, TX
03.2024 - 12.2024
- Resolved customer inquiries and complaints promptly, fostering positive relationships.
- Demonstrated product features and benefits to educate customers effectively.
- Executed promotional campaigns aligned with company objectives to boost sales performance.
- Trained new associates on operational procedures and customer service standards for consistency.
Cook
Buffalo Wild Wings
San Antonio, TX
01.2023 - 10.2023
- Prepared and cooked menu items according to standardized recipes and safety protocols.
- Maintained cleanliness and organization of kitchen workspace, ensuring compliance with health regulations.
- Assisted in training new team members on food preparation techniques and kitchen equipment usage.
- Collaborated with kitchen staff to streamline food production processes, enhancing service efficiency.
Sales Associate
Verizon
Tukwila, WA
08.2021 - 07.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Front Desk Agent
Golds Gym ~
San Antonio, TX
10.2020 - 07.2021
- Managed guest check-in and check-out processes, ensuring efficient service delivery.
- Provided exceptional customer service by addressing member inquiries and resolving issues promptly.
- Maintained accurate records of memberships, transactions, and appointments using management software.
- Coordinated with fitness staff to schedule personal training sessions and class bookings efficiently.
Customer Service Representative
HEB Grocery Store
Del Rio, TX
07.2018 - 03.2020
- Resolved customer inquiries and complaints efficiently, ensuring high satisfaction levels.
- Maintained knowledge of product offerings to provide accurate information to customers.
- Assisted in training new team members on store policies and customer service best practices.
- Collaborated with cross-functional teams to improve overall customer experience and workflow efficiency.
Skills
- Customer service
- Teamwork and collaboration
- Time management
Timeline
Sales Associate
Spectrum
02.2025 - 01.2026
Sales Associate
Verizon
03.2024 - 12.2024
Cook
Buffalo Wild Wings
01.2023 - 10.2023
Sales Associate
Verizon
08.2021 - 07.2022
Front Desk Agent
Golds Gym ~
10.2020 - 07.2021
Customer Service Representative
HEB Grocery Store
07.2018 - 03.2020