Julian Maldonado
El Paso,TX
Summary
Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. I am very determined and reliable individual who is aspired to improve as well as to learn from my partners. I am very outgoing person who loves to collaborate with other associates and a safety minded professional providing memorable customer service driven to advance my career skills.
Overview
5
5
years of professional experience
Work History
Correctional Officer
New Mexico Corrections Department
Santa Rosa, NM
01.2023 - Current
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
- Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
Inbound Warehouse Associate
Amazon fulfillment center
El Paso , Texas
02.2023 - 04.2023
- Assisted in preparing orders for shipment by packing items into boxes or crates.
- Followed detailed instructions when receiving, processing, sorting, labeling, storing, picking, staging and loading merchandise.
- Used pallet jacks to move merchandise from one place to another.
Sales Associate
Harbor Freight
El Paso, TX
05.2020 - 01.2023
- Engaged customers in friendly, professional dialogue to determine needs.
- Developed trusting relationships with customers by making personal connections.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Consulted with customers regarding needs and addressed concerns.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Education
High School Diploma
Burges Early College High School
7800 Edgemere Blvd2022
Skills
- Customer Service
- Flexible Schedule
- Time Management
- Teamwork and Collaboration
- Problem-Solving
- Reliable and Punctual
- Friendly and Outgoing
- Sorting and Organizing
- Heavy Lifting
- Excellent Communication
Languages
English
Spanish
National health & Safety Organization
- CPR and AED certified
- Defensive driving certified
Timeline
Inbound Warehouse Associate
Amazon fulfillment center
02.2023 - 04.2023
Correctional Officer
New Mexico Corrections Department
01.2023 - Current
Sales Associate
Harbor Freight
05.2020 - 01.2023
High School Diploma
Burges Early College High School