Julian Marquez
Summary
To work in a new environment in hopes to make a career of and learn new skills while continuing to strengthen customer service skills. Would also like to gain more experience dealing with technology to further better work abilities.
Overview
12
12
years of professional experience
Work History
Bank Teller
Hancock Whitney Bank
New Orleans, LA
09.2024 - Current
- Processed customer transactions efficiently, ensuring accuracy and compliance with bank policies.
- Assisted customers with account inquiries, providing timely and informative responses.
- Managed cash drawer operations, maintaining balanced records for all transactions.
- Implemented effective sales techniques to promote bank products and services to clients.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
- Supported branch management in achieving operational excellence through adherence to regulatory guidelines and internal procedures.
Produce Stocker
Whole Foods Market Inc
Kenner, LA
10.2022 - 05.2024
- Maintain and manage sales floor. Maintain our inventory and restock items.
- Assist customers with any questions they may have and arrange flowers for the floral department.
- Make sure the sales floor product is fronted and neat while also clean.
- Trained new staff on proper stocking techniques and safety protocols.
- Implemented efficient stocking processes that improved workflow and reduced waste.
- Promoted customer satisfaction with accurate product labeling and pricing.
Catering Associate
Gate Gourmet
Kenner, LA
02.2022 - 10.2022
- Prepared food and organize meals into food carts based off of the airlines specifications.
- Must drive out to airfield and replace carts from previous flight with new prepared carts before airline departs.
- Trained and mentored junior staff in catering procedures and customer service excellence.
- Arranged linens and table settings according to seating plan and event theme.
- Consistently met tight deadlines under pressure while maintaining composure and professionalism during high-stress situations.
- Met with every plane scheduled with the company in a timely manner.
Cashier
Goodwill
Kenner, LA
10.2018 - 08.2020
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
Server
Nouveau Marc
Kenner, Louisiana
08.2014 - 10.2018
- Must serve residents the specific meals made by the chef for that day.
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Managed multiple tables efficiently, demonstrating strong multitasking abilities in high-pressure environments.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Trained new servers on menu knowledge, service standards, and restaurant procedures.
- Maintained cleanliness and organization of dining area to uphold health and safety standards.
- Served food and beverages promptly with focused attention to residents needs.
Education
High School Diploma -
Alfred Bonnabel Magnet Academy
Kenner, LA03-2016
Some College (No Degree) - Computer Networking
Delgado Community College
New Orleans, LASkills
- Hardworking
- Money handling
- Professionalism and courtesy
Languages
Spanish Bilingual Read/Write
Timeline
Bank Teller
Hancock Whitney Bank
09.2024 - Current
Produce Stocker
Whole Foods Market Inc
10.2022 - 05.2024
Catering Associate
Gate Gourmet
02.2022 - 10.2022
Cashier
Goodwill
10.2018 - 08.2020
Server
Nouveau Marc
08.2014 - 10.2018
Some College (No Degree) - Computer Networking
Delgado Community College
High School Diploma -
Alfred Bonnabel Magnet Academy