Julian Martinez
Orlando,FL
Summary
Dedicated to providing exceptional guest service in fast-paced environments. Focused and collaborative team player skillful in communicating and translating customer requests. Offering a deep understanding of food safety and health code requirements. Dedicated cook with fine-tuned skills in grilling, sautéing, and ingredient preparation. Valued employee known for staying calm in high-pressure environments. Highly experienced working in kitchens. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
5
5
years of professional experience
Work History
Line Cook
Universal Studios
Orlando, Florida
04.2022 - Current
- Enhanced operational efficiency by effectively managing time and prioritizing tasks.
- Fostered a positive work environment through clear and open communication with team members.
- Maintained smooth operations and high standards, while staying composed under pressure.
- Worked with diverse teams to achieve common goals, and promote teamwork.
- Delivered exceptional customer service, ensuring guest satisfaction, and providing insights into food preparation and park attractions.
JROTC Cadet
Dr.Phillips High School student
Orlando, FL
08.2020 - 05.2024
- Promoted teamwork and inclusivity within the cadet corps, fostering a welcoming environment for all team members and guests.
- Resolved guest and team concerns efficiently using clear communication and strong problem-solving skills.
- Organized logistics and coordinated across departments to ensure seamless, on-time tour experiences.
- Provided knowledgeable, personable service to create memorable, high-quality guest interactions.
- Engaged effectively with guests from diverse backgrounds to anticipate needs and address service challenges professionally.
Education
High School Diploma -
Dr.Phillips High School
Orlando, FL05-2024
Skills
- Customer service
- Safety standards
- Time management
- Problem solving
- Team collaboration
- Communication skills
- Multicultural engagement
- Attention to detail
Accomplishments
- AFJROTC Bronze star award.
- AFJROTC Achievement Ribbon
- AFJROTC 4 year cadet
- AFJROTC LT COL
Languages
English
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Line Cook
Universal Studios
04.2022 - Current
JROTC Cadet
Dr.Phillips High School student
08.2020 - 05.2024
High School Diploma -
Dr.Phillips High School
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