Summary
Overview
Work History
Education
Skills
Timeline
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Julian Neal

4024 Albright Ave Los Angeles,CA

Summary

Passionate and customer-centric professional with a strong background in sales, quality assurance, and project management. Adept at exceeding customer expectations through proactive communication, attention to detail, and effective problem-solving. Highly adaptable and a quick learner seeking a stable role that will allow me to grow while providing exceptional service to customers and contributing to organizational success.

Overview

11
11
years of professional experience

Work History

Administrative Assistant

Ultraluxe Skincare
04.2023 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

Project Manager

CNM Wireless
01.2022 - 03.2023
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Successfully managed a multimillion-dollar project, exceeding a $5 million revenue target through effective project management practices and team coordination.
  • Led the coordination of inventory control, using advanced Excel spreadsheets to ensure accurate stock management across a diverse product line.

Production Specialist

Timios Inc.
05.2021 - 01.2022
  • Led the quality assurance process by sorting, scanning, and auditing all shipping orders to ensure documentation accuracy and completeness.
  • Maintained a detailed catalog of issues related to signatures, missing pages, and date discrepancies, providing the management team with actionable insights.


Customer Sales Associate

Trader Joes
04.2014 - 08.2018
  • Engaged with customers through personalized greetings, product recommendations, and meal suggestions, enhancing the customer shopping experience.
  • Managed cash register operations, handled high-volume phone calls, and processed transactions efficiently in a fst-paced environment.
  • Oversaw inventory management, ensuring stock levels were maintained and deliveries processed.
  • Created visually appealing merchandise displays to drive sales an attract customer attention.

Education

Wildland Firefighting

Los Angeles Valley College
Van Nuys, CA
03-2013

Taft High School
Woodland Hills, CA
06-2007

Skills

  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Powerpoint
  • Netscape Navigator
  • Customer and client relations
  • Filing
  • Client and server applications

Timeline

Administrative Assistant

Ultraluxe Skincare
04.2023 - Current

Project Manager

CNM Wireless
01.2022 - 03.2023

Production Specialist

Timios Inc.
05.2021 - 01.2022

Customer Sales Associate

Trader Joes
04.2014 - 08.2018

Wildland Firefighting

Los Angeles Valley College

Taft High School

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Julian Neal