Julian Olivas

Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.

• Arrived to work in uniform and presentable in appearance to meet restaurant standards.
• Greeted guests pleasantly and answered menu questions.
• Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
• Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
• Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.

• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Reduced operational costs through comprehensive process improvement initiatives and resource management.
• Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
• Improved marketing to attract new customers and promote business.
• Accomplished multiple tasks within established timeframes.

• Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
• Learned all required tasks quickly to maximize performance.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.