Julian Palmer
Shamong,NJ
Summary
Energetic and organized, with keen ability to manage teams and ensure customer satisfaction. Possesses solid understanding of food safety regulations and effective staff training techniques. Able to drive operational efficiency and create positive dining experience for guests.
Overview
3
3
years of professional experience
Work History
Office Administrator
Shrub Bucket
Ithaca, NY
07.2020 - 04.2021
- Oversaw administrative staff, ensuring balanced distribution of tasks.
- Facilitated the maintenance of accounting and budgeting processes.
- Developed and maintained databases for financial information, personnel, and other data.
- Monitored and replenished office supplies to ensure seamless front office operations.
- Interacted with clients regularly to understand their needs and optimize service quality.
Department Manager
McDonald’s
Lawrenceville, NJ
01.2020 - 06.2020
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Tracked food production levels, meal counts, and supply costs.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
Shift Manager
McDonald’s
Medford, NJ
12.2017 - 03.2019
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
Education
Some College - Accounting
Rowan College Burlington County (RCBC)
Mt. Laurel, NJHSD -
Trenton Central High School (West Campus)
Trenton, NJ10.2017
Skills
- Customer Relationship Management (CRM) Experience
- Managing Operations Efficient
- Displaying Leadership and Supervision
- Database Entry Efficient
- Food Serv Safety Certified
- Food Serv Safe Management Certified
- Managing 15 employees effectively on the floor at once
Awards
- Serv Safe Certified, 2017
- Serv Safe Manager Certified, 2018
Timeline
Office Administrator
Shrub Bucket
07.2020 - 04.2021
Department Manager
McDonald’s
01.2020 - 06.2020
Shift Manager
McDonald’s
12.2017 - 03.2019
Some College - Accounting
Rowan College Burlington County (RCBC)
HSD -
Trenton Central High School (West Campus)