Julian Ramirez
Carson
Summary
Proactive leader focused on operational excellence and team performance. Expertise in optimizing employee productivity to drive measurable results and improve customer experiences. Results-driven professional with strong project management and team leadership skills. Proven ability to optimize workflow and enhance customer satisfaction through effective problem-solving and communication.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Supervisor
BJ's Restaurant & Brewhouse
Torrance
10.2021 - Current
- Supervised daily operations and ensured compliance with safety regulations.
- Coordinated workflow to optimize production efficiency and resource allocation.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Trained new employees on company policies and procedures.
Marketing
BJ's Restaurant & Brewhouse
Torrance
2024 - 2025
- Initiated local outreach by conducting door-to-door marketing campaigns across diverse sectors, including hospitality, education, and small businesses, to increase brand visibility.
- Cultivated strategic partnerships with local schools and organizations to implement fundraiser programs, successfully driving community involvement and hunger awareness.
- Drove customer acquisition through distribution of promotional materials and "School Achievement" incentives, directly contributing to increased foot traffic and guest loyalty.
- Expanded market reach by targeting high-traffic hubs, such as hotels and corporate offices, to pitch corporate dining options and promotional incentives.
- Established community relations by promoting student incentive programs, aligning company goals with local educational milestones and charitable causes.
Volunteer
United Airlines
- Sorted and organized food items for distribution to families in need.
- Engaged with community members to promote participation in food drives.
- Collaborated with team members to ensure efficient operation during events.
- Sorted donated items into categories for easy distribution.
- Prepared food boxes containing items that were donated by community members.
- Worked with partner organizations to coordinate collection efforts.
Education
Bachelor of Science - Business Administration
California State University, Dominguez Hills
Carson, CA05-2025
Skills
- Employee Training
- Customer Service
- Team Leadership
- Community Outreach
- Conflict Resolution
- Quality Control
Certification
- Well trained in use of computer software (Microsoft Word, Sheets, Drive, Powerpoint)
- Proficient with digital tools and technology
- University Honors
Timeline
Supervisor
BJ's Restaurant & Brewhouse
10.2021 - Current
Marketing
BJ's Restaurant & Brewhouse
2024 - 2025
Volunteer
United Airlines
Bachelor of Science - Business Administration
California State University, Dominguez Hills