Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Julian Rodriguez

Elizabeth

Summary

Proven Sales Manager at Box Express with a track record of elevating customer satisfaction and boosting sales revenue through effective relationship building and strategic sales initiatives. Skilled in problem-solving and teamwork, adept at enhancing team performance and client loyalty. Demonstrates a strong commitment to safety and quality standards, ensuring compliance and operational excellence.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Excellent costumer service and skills with great communication and support to the clients and team members .

First Aid Training and Development.

language : English and Spanish

Overview

13
13
years of professional experience

Work History

Driver

Uber
05.2021 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.

Oil Inspector

Camin Cargo Control
08.2017 - 04.2021
  • Conducted thorough inspections to ensure compliance with established standards and regulations.
  • Identified potential safety hazards, ensuring workplace safety and reducing risk.
  • Improved quality control by inspecting products for defects and inconsistencies.
  • Inspected equipment regularly, minimizing downtime with timely maintenance recommendations.
  • Reduced safety incidents by promptly identifying and addressing hazardous conditions.
  • Identified areas for improvement by conducting detailed inspections of operational processes.
  • Inspected equipment to prevent malfunctions, ensuring continuous operation.
  • Improved customer satisfaction by ensuring product quality and consistency through inspections.
  • Identified potential hazards and recommended corrective actions, ensuring a safer work environment for all employees.
  • Maintained up-to-date inspection and audit records for improved reporting and analysis.
  • Mentored junior inspectors, sharing industry expertise to enhance their skills and abilities in performing thorough inspections.

Sales Manager

Box Express - Transportes Maritimos & Aereos
03.2012 - 06.2017
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
  • Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
  • Elevated brand visibility, coordinating with marketing to launch successful promotional campaigns.
  • Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
  • Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
  • Built relationships with customers and community to establish long-term business growth.

Education

High School Diploma -

Salesiano San Juan Bosco
Risaralda , Colombia
11.1998

Skills

  • Time management
  • Customer service
  • Problem-solving
  • Punctual and reliable
  • Flexible schedule
  • Punctuality
  • Safety protocols
  • Safety management
  • Relationship building
  • DOT compliance
  • Passenger assistance
  • Language fluency
  • Conflict resolution
  • Friendly and outgoing
  • Verbal and written communication
  • Patience and tact
  • Emergency response
  • Passenger support
  • Multitasking Abilities
  • Teamwork and collaboration
  • Problem-solving abilities
  • Excellent communication
  • Passenger safety
  • Transportation regulations
  • Decision-making
  • Team collaboration

Languages

English
Elementary
Spanish
Elementary

Timeline

Driver

Uber
05.2021 - Current

Oil Inspector

Camin Cargo Control
08.2017 - 04.2021

Sales Manager

Box Express - Transportes Maritimos & Aereos
03.2012 - 06.2017

High School Diploma -

Salesiano San Juan Bosco
Julian Rodriguez