Julian Ruiz
Brentwood,NY
Summary
To obtain a position where I can make a career using the skills I have acquired through my education and employment experiences.
Overview
6
6
years of professional experience
Work History
Customer Specialist
CarMax
Eastmeadow, New York
06.2024 - 11.2024
- Demonstrated empathy and patience towards customers while resolving their concerns.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
Auto Sales and Leasing Consultant
Nissan of Bayshore
Bay Shore, New York
03.2023 - 03.2024
- Participated in team meetings to discuss progress towards goals.
- Asked prospective customers open-ended questions to identify needs and desires for next auto purchase.
- Offered customers with updated information on latest models, features Explained differences between models to clients, comparing and discussing capabilities and features.
Auto Sales and Leasing Consultant
Stoler Lexus
Farmingdale, NY
09.2021 - 11.2022
- Greeting customers and assessing purchasing needs by actively listening and providing recommendations based on customers' automotive requirements
- Demonstrating car functions to customers, describing options, explaining related purchasing costs, and accompanying customers on test drives
- Qualifying warm internet leads and following up with information regarding new and pre-owned vehicle availability, options, and pricing
Mobile Expert Sales Manager
Cricket Wireless
Copiague, NY
10.2018 - 11.2020
- Overseeing management, opening, and closing
- Created team spirit within the stores that resulted in increased sales, and customer satisfaction
Education
H.S Diploma -
Ross High School
Brentwood, NY06.2018
Skills
- Bilingual
- Sales
- Customer Service
- Time management
- Operating Microsoft Programs
- Completing tasks efficiently
- Closing techniques
- De-escalation techniques
Timeline
Customer Specialist
CarMax
06.2024 - 11.2024
Auto Sales and Leasing Consultant
Nissan of Bayshore
03.2023 - 03.2024
Auto Sales and Leasing Consultant
Stoler Lexus
09.2021 - 11.2022
Mobile Expert Sales Manager
Cricket Wireless
10.2018 - 11.2020
H.S Diploma -
Ross High School