Madison Robles

Ensured yard inventory was updated and corrected daily.

Made sure I followed proper SOP protocol

• Trained new team members by relaying information on company procedures and safety requirements.
• Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
• Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
• Coached team members in techniques necessary to complete job tasks.

•Assign freight to company drivers.

•Ensure optimal use of driver capacity.

•Provide feedback to leaders about challenges related to capacity and customers.

•Work closely with drivers and customers to solve issues that arise.

•Ran a 4 person operation with 1 employee and myself.

• Ensured that my 12 hour shift ran smoothly from start to end, despite being short handed.

•Took on greater roles and made sure to take in as much knowledge as I could while still having to do my day to day duties.

• Served as primary point of contact for all interdepartmental inquiries regarding payroll policies and procedures, enhancing communication between teams.
• Assisted employees with resolving any payroll-related issues or concerns in a timely manner, maintaining positive relationships within the organization.
• Assisted with system upgrades and implementation projects by providing valuable input from the perspective of a seasoned payroll professional.
• Reduced payroll discrepancies by conducting thorough audits and implementing corrective actions when necessary.
• Maintained employee confidence by keeping all payroll information strictly confidential while addressing concerns professionally.

• Facilitated delivery of dispatched loads by assigning boards and developing contingency plans.
• Oversaw maintenance activities, ensuring equipment reliability and minimal downtime due to repairs or malfunctions.
• Planned freight loads and coordinated with drivers to achieve accurate, timely delivery of products.
• Fielded customer complaints and comments and rectified issues.

• Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
• Created a positive work environment through open communication channels and fostering teamwork among staff members.
• Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
• Supervised team of Over 100 employees and provided training focused on maximizing overall performance.