Julian Viscarra
El Paso
Summary
Customer service experience includes resolving customer inquiries and complaints through effective communication and problem-solving skills. Demonstrated ability to manage time efficiently, ensuring tasks are completed within deadlines while maintaining high levels of customer satisfaction. Collaborated with team members to enhance productivity and achieve project objectives, contributing to a positive work environment. Proficient in assisting customers with product selection and providing technical support, ensuring accurate information is conveyed regarding products and services.
Overview
4
4
years of professional experience
Work History
Carralitos
Prep/Cook
El Paso
04.2025 - 06.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked effectively in team environments to make the workplace more productive.
- Managed inventory and supplies to ensure materials were available when needed.
Customer Service Representative
HCL
El Paso
01.2021 - 11.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Resolved customer complaints promptly and efficiently.
- Assisted customers with product selection, product information, reimbursement and technical support.
Education
High School Diploma -
Burges High School
El Paso, Texas06-2025
Skills
- Customer service
- Problem solving
- Team collaboration
- Time management
- Effective communication
- Verbal communication
- Communication
- Conflict resolution
Timeline
Carralitos
Prep/Cook
04.2025 - 06.2025
Customer Service Representative
HCL
01.2021 - 11.2023
High School Diploma -
Burges High School