Experience as a Team Leader with about decades worth of expertise in coaching and customer service. Skilled in team collaboration, training, and creating a positive work environment that encourages self-motivation. Successful at managing multiple projects simultaneously. Believes in open constructive communication to set clear goals to build a vision of excellence!
Work History
Warehouse & Sale Associate/ Data Entry& Processing
2 Years 1 Month
Cool Stuff Games Inc. | 09.2024 - Current
Capable of adapting and able to take on various roles within the company as needed
Built lasting relationships with customers to encourage repeat business
Head Coach & Manager
9 Years 5 Months
G-Force Gymnastics | 08.2014 - 01.2024
Self-motivated, with strong sense of personal responsibility
Led training programs for athletes to better achieve their goals
Developed lesson plans for coaches to excel at fundimental teachings
Maintained a positive work environment within the workplace while remaining professional
Created service-focused marketing materials to promote services across marketing initiatives
Apprentice Electrician
10 Months
Absolute Electric LLC. | 06.2022 - 04.2023
Worked under supervision of a Journeyman Electrician to learn and develop electrical knowledge
Utilized proper use of tools and materials to install and materials electrical systems
Organized materials and tools to maintain clean and neat work areas
Proven ability to learn quickly and adapt to new situations
Sales Associate
9 Months
H&M Hennes & Mauritz | 08.2021 - 05.2022
Delivered positive first impressions for existing and potential customers, enhancing customer experience
Maintained store organization and cleanliness to create inviting environment for customers
Established rapport with customers to foster lasting relationships
Managed returns, exchanges, and refunds in accordance to the store policy
Education
- Business Administration And Management
Northern Virginia Community College | Annandale, VA
Skills
Adaptive and Flexible
Customer Service
Goal Driven
Inventory Management
Problem-Solving
Relationship Building
Team Collaboration
Team Motivation
Training
Workplace Engagement
Timeline
Warehouse & Sale Associate/ Data Entry& Processing
<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting