Results-oriented food and beverage manager with over four years of experience in supervising operations and training teams. Known for strong leadership and attention to detail, consistently improving service quality and achieving operational goals.
Overview
12
12
years of professional experience
Work History
Server
Wu Zhao
Bentonville, Arkansas
07.2025 - Current
Provided excellent customer service in a fast-paced dining environment.
Collaborated with kitchen staff to ensure timely food delivery to tables.
Assisted with menu explanations and food pairings for guests.
Bar Manager
Le Nocturne
Chicago, Illinois
06.2023 - 06.2025
Trained staff on cocktail preparation and bar service techniques for consistency.
Oversaw inventory management and ordering of supplies to maintain stock levels.
Enforced health and safety regulations to ensure a safe environment for patrons.
Food and Beverage Manager
Virgin Hotels
Chicago, IL
03.2022 - 06.2023
Collaborated with culinary team to design seasonal menu offerings.
Facilitated staff meetings to communicate goals and performance expectations.
Supervised and managed the daily operations of the food and beverage department, including staff scheduling, inventory control, cost management, menu planning and customer service.
Server Trainer
McCormick & Schmick's Seafood & Steaks
Chicago, IL
03.2019 - 04.2021
Demonstrated proper table settings and dining etiquette practices.
Collaborated with management to improve training processes and efficiency.
Provided exceptional service to high volume of daily customers.
Head of Transportation
XPO Logistics
Chicago Heights, Illinois
05.2014 - 08.2017
Managed transportation operations and logistics for diverse client needs.
Coordinated freight shipments to ensure timely deliveries across multiple routes.
Developed relationships with carriers to optimize transportation costs and services.
Ensured compliance with local, state, federal laws governing the transportation industry.