Summary
Overview
Work History
Education
Skills
Timeline
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Julian Williams

Champaign,IL

Summary

Results-driven professional with expertise in customer service management, policy enforcement, and facility maintenance. Proven ability to enhance operational efficiency and ensure safety compliance while training staff for optimal performance.

Overview

2
2
years of professional experience

Work History

Concourse Supervisor

Lisle Lanes
Lisle, IL
01.2026 - 05.2026
  • Supervised daily operations to ensure smooth functioning of bowling lanes and customer satisfaction.
  • Trained new staff on operational procedures and safety protocols for optimal performance.
  • Managed scheduling and coordination of lane assignments during peak hours to maximize efficiency.
  • Assisted in inventory management, tracking supplies and equipment for maintenance needs.

Loader and Unloader

FedEx
Champaign, IL
01.2025 - 01.2026
  • Operated forklifts and pallet jacks to efficiently load and unload shipments.
  • Ensured accurate placement of packages in designated areas for optimized workflow.
  • Followed safety protocols to maintain a secure working environment during operations.
  • Conducted routine inspections of loading equipment to ensure operational readiness.

Sales Associate

Cricket Wireless
Champaign, IL
01.2024 - 01.2025
  • Assisted customers in selecting mobile devices and plans to meet individual needs.
  • Provided comprehensive product knowledge to enhance customer purchasing decisions.
  • Processed transactions accurately and efficiently using point-of-sale systems.
  • Resolved customer inquiries and issues, ensuring satisfaction and loyalty.

Education

High School Diploma -

Champaign Central
Champaign, IL

Skills

  • Incident reporting
  • Policy enforcement
  • Facility maintenance
  • Customer service management

Timeline

Concourse Supervisor

Lisle Lanes
01.2026 - 05.2026

Loader and Unloader

FedEx
01.2025 - 01.2026

Sales Associate

Cricket Wireless
01.2024 - 01.2025

High School Diploma -

Champaign Central
Julian Williams