Juliana Arcalas
Detroit
Summary
Motivated and adaptable emerging professional with a strong academic foundation. Skilled in quickly learning new concepts and committed to leveraging education and transferable skills to transition into a new career field. Known for a strong work ethic, effective communication, and a passion for personal and professional growth. Seeking an opportunity to contribute to an organization while developing expertise in a dynamic, fast-paced environment.
Overview
11
11
years of professional experience
Work History
Server Assistant
Chickpea Hospitality
Detroit
06.2025 - Current
- Assisted servers with order delivery and table setup during peak hours.
- Maintained cleanliness and organization in dining areas and service stations.
- Supported kitchen staff by restocking supplies and preparing ingredients.
- Collaborated with team members to ensure efficient service and guest satisfaction.
- Handled guest inquiries and provided assistance as needed throughout dining experience.
- Set up tables and chairs for parties and large groups.
BEHAVIORAL HEALTH TECHNICIAN
Henry Ford
03.2024 - 06.2024
- Provided patient support by actively listening and addressing concerns to enhance overall well-being.
- Executed timely crisis interventions to ensure patient safety and emotional stability during critical situations.
- Documented client progress meticulously to maintain accurate records and inform future treatment planning.
- Facilitated team collaboration by sharing insights and promoting communication among healthcare professionals.
BUSINESS OFFICE ASSISTANT
Corewell Health
01.2024 - 02.2024
- Organized and maintained office files to ensure efficient retrieval of important documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues.
- Managed patient records and ensured accurate data entry in electronic systems.
- Provided administrative support to medical staff, facilitating smooth office operations.
BARISTA
Poindexter Coffee
08.2016 - 11.2018
- Prepared high-quality espresso beverages by skillfully operating espresso machines and maintaining cleanliness.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Managed inventory effectively, ensuring optimal stock levels and timely restocking procedures.
HOSTESS, SERVER
The Quarter Bistro
03.2015 - 08.2016
- Greeted customers warmly, establishing a positive first impression and fostering a welcoming environment.
- Managed reservations efficiently, optimizing table turnover and enhancing overall service capacity.
- Ensured customer satisfaction by addressing inquiries and resolving issues promptly, leading to repeat patronage.
- Took orders accurately, conveying customer preferences to the kitchen staff and ensuring timely service delivery.
Education
BACHELOR OF SCIENCE - PSYCHOLOGY, MINOR IN PUBLIC HEALTH
Wayne State University
Detroit, MIASSOCIATE OF ARTS -
Washtenaw Community College
Ann Arbor, MISkills
- Microsoft Office
- Google Suite
- Computer literacy
- Technical writing
- Research
- Data analysis
- Communication
- Teamwork
- Decision-making
- Problem-solving
- Self-motivation
- Customer service
- Inventory management
References
- Jeffrey Senecal, AVP of Digital Services at UMCU, jsenecal@umcu.org, 734-548-5981
- Denajha Evans, Lead Business Office Assistant at Beaumont Orthopedic Institute, denajhaa@yahoo.com, 313-467-5358
- Patrick Carlson, Shift Lead at Leila Detroit, patrickcarlson26@gmail.com, 313-286-6734
- Danielle Pahl, Server and Bartender at Leila Detroit, 231-499-7609
Timeline
Server Assistant
Chickpea Hospitality
06.2025 - Current
BEHAVIORAL HEALTH TECHNICIAN
Henry Ford
03.2024 - 06.2024
BUSINESS OFFICE ASSISTANT
Corewell Health
01.2024 - 02.2024
BARISTA
Poindexter Coffee
08.2016 - 11.2018
HOSTESS, SERVER
The Quarter Bistro
03.2015 - 08.2016
BACHELOR OF SCIENCE - PSYCHOLOGY, MINOR IN PUBLIC HEALTH
Wayne State University
ASSOCIATE OF ARTS -
Washtenaw Community College