Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
Generic

Juliana Argueta

Houston,TX

Summary

Barista Trainer at Starbucks with a proven track record in employee training and exceptional customer service. Expert in coffee and tea preparation, ensuring safety compliance while fostering a collaborative environment. Adept at clear communication, enhancing team performance, and creating memorable customer experiences. Committed to excellence in every aspect of service.

Overview

2024
2024
years of professional experience
1
1
Certification

Work History

Barista Trainer

Starbucks
Houston, TX
11.2019 - 01.2024
  • Participated in and attended meetings or seminars to obtain information for use in training programs.
  • Prepared reports summarizing the results of each training session.
  • Worked with new employees on procedures and policies, interacting with customers, cleaning areas and making orders.
  • Ensured that all safety procedures were followed while working with hot liquids and machinery.
  • Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.

Hostess

Bosscat Kitchen & Libations
Houston, TX
  • Took reservations from patrons by phone or online.
  • Provided menus to customers and answered questions regarding menu items.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Assigned patrons to suitable tables according to server rotation.
  • Assisted staff by serving food and beverages or bussing tables.
  • Performed regular restroom checks to restock supplies and handle minor cleaning.
  • Accommodated guests with children and special needs to promote comfortable dining experience.

Education

GED

Skills

  • Attention to detail
  • Safety compliance
  • Customer service
  • Employee training
  • Clear communication
  • Coffee and tea expertise

Certification

  • Food handlers certifiction
  • TABC certification

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Affiliations

  • I enjoy exploring new coffee shops and trying different pastries, discovering unique flavor pairings between teas, coffees, and baked goods. I love finding the perfect balance between a rich espresso and a buttery croissant or a floral tea with a delicate pastry. I also keep track of coffee and tea-related trends, staying up to date with new brewing methods, seasonal flavors, and café culture. Recently, I have found a new passion for cooking and baking, experimenting with different recipes and flavors to create delicious homemade treats. Alongside my love for coffee, I enjoy casual photography, capturing everyday moments—whether it’s the ambiance of a cozy café, a beautifully crafted latte, or the simple charm of daily life.

Timeline

Barista Trainer

Starbucks
11.2019 - 01.2024

Hostess

Bosscat Kitchen & Libations

GED

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