To secure and maintain a full-time position that presents professional challenges, allowing me to utilize my interpersonal skills, exceptional time management, and problem-solving abilities effectively.
Overview
7
7
years of professional experience
Work History
Server
Craigs. Cafe
06.2023 - Current
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Managed cash register accurately, ensuring proper handling of transactions and tips.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Group Class Fitness Instructor
Life Health and Fitness Center
06.2023 - Current
Assisted in developing new group fitness programs, resulting in a more diverse range of class offerings.
Fostered a supportive environment among class participants by encouraging camaraderie, accountability, and motivation towards personal goals.
Ensured safety by closely monitoring participants throughout classes, providing clear instructions on proper form, alignment, and technique adjustments as needed.
Contributed to increased gym membership retention through forming strong connections with participants and building a loyal following.
Nanny
Nanny
06.2021 - 08.2022
Lovingly cooked, cleaned, played with, transported, educated, and cared for two girls, ages 8 and 11, for up to 8 hours, 5 days a week
Tutored and assisted them with assignments ranging for subjects like math, science, reading, and Latin
Carefully followed the parent's instructions regarding schedules, chores, discipline, and free time
Customer Service Representative
Savers Value Village
09.2020 - 06.2021
Maintained a clean and organized inventory and curated displays of clothing and accessories
Anticipated customers' needs and provided them with high-quality service while upholding the store's values to ensure customer satisfaction
Handled POS system transactions including credit, cash, exchanges, returns, and refunds
Cashier and Customer Service
Shaws Supermarket
09.2017 - 03.2020
Provided exceptional service to 200-500 customers per shift
Warmly welcomes customers into the store and offered advice on products as well as helped with finding merchandise
Informed customers about all of the latest sales, marketing campaigns, fundraisers, coupons, and special offerings at the store
Processed cash, card, coupon, and check payments
Education
Bachelor of Science - Psychology
San Francisco State University
San Francisco, California
Quincy College - Natural Science
Quincy College
Quincy, Massachusetts
Bachelor of Science - Exercise Health Sciences
Umass Boston
Boston, MA
05-2026
Skills
Exceptional customer service
Strong Work Ethic
Cash Handling
Guest Engagement
Sales expertise
Point of sale operation
Class Management
Anatomy knowledge
Positive Reinforcement
Hobbies and Interests
Snowboarding
Hiking
Reading
Timeline
Server
Craigs. Cafe
06.2023 - Current
Group Class Fitness Instructor
Life Health and Fitness Center
06.2023 - Current
Nanny
Nanny
06.2021 - 08.2022
Customer Service Representative
Savers Value Village
09.2020 - 06.2021
Cashier and Customer Service
Shaws Supermarket
09.2017 - 03.2020
Bachelor of Science - Psychology
San Francisco State University
Quincy College - Natural Science
Quincy College
Bachelor of Science - Exercise Health Sciences
Umass Boston
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