Hi, I’m
Juliana Betancourt
Summary
A dedicated and reliable professional with a robust background in various settings, showcasing a demonstrated proficiency in equipment and supply management to meet challenging demands. Known for punctuality and exceptional organizational skills, even excels in multitasking and approaches daily challenges with flexibility, adapting seamlessly to changing needs. A quick learner who thrives on acquiring new skills rapidly. Possesses a superior work ethic, complemented by excellent communication, multitasking, and prioritization skills. Fluent in Spanish, which enhances communication in diverse environments. Committed to a future in Healthcare field, combining skills and passion to make meaningful contributions to healthcare settings.
Overview
9
years of professional experience
Work History
Rocky's Hampton Bays, NY
Waitress Supervisor
05.2021 - Current
Job overview
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
- Greeted new customers, discussed specials, and took drink orders.
- Trained staff members on use of POS system.
The Hampton MaidHampton Bays, NY
Waitress/ Busser
07.2015 - Current
Job overview
- Managed over 50 customers per day.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Cultivated warm relationships with regular customers.
Self EmployedThe Hamptons, NY
Babysitting
03.2015 - Current
Job overview
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Played games, worked on puzzles, and read books to young children.
St Rosalie's ChurchHampton Bays, NY
Voluntary Worker
09.2018 - 11.2023
Job overview
- Facilitated 6 events for holidays and special events to create a homelike environment
- Coordinated interior design for unique events to appeal to the eye
- Motivated the community to participate in these free events for building connections, English Native Language (ENL)
- Assisted with special events and programs.
Dutch PetalsHampton Bays, Ny
Salesperson
06.2016 - 08.2016
Job overview
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Education
State University of New York (SUNY)Oswego
Bachelor of Arts from Psychology
05.2023
University Overview
- Graphic Designer for the Latino Student Union was a member 2022-2023.Played a key role in educating individuals on Latino heritage and beyond, actively creating programs and events to enlighten students on various topics. Through our involvement, we fostered awareness and understanding, positively impacting the community. Dedication to educational initiatives reflects a commitment to promoting cultural awareness and knowledge-sharing.
- Director of Marketing for Two & Half was a member from 2022-2023. This organization plays a key role in promoting sexual health awareness on campus, providing a safe and inclusive space for support and information. Actively involved in educational programs and events, we offer valuable resources and assistance, fostering a supportive environment for those seeking help and knowledge in sexual awareness. Our strong commitment to promoting understanding and a safe space reflects our dedication to community well-being.
- Visual Memory Recall , Capstone Project: In this study, we explored the link between visual memory recall, aphantasia, and mental imagery duration. Investigating the duration of visual memory retention is crucial for understanding learning and cognitive function. Our focus was on determining whether students with aphantasia or weaker mental imagery exhibit slower visual memory recall.
- Best Psychology Poster Recipient awarded by Sigma Xi (Science National Honor Society
Skills
- Planning
- Performance Management
- Expense Tracking
- Answering Phones
- Computer Skills
- Administrative Support
- Patient-Focused Care
- Strategic Planning
Languages
Spanish
Native or Bilingual
Portuguese
Limited Working
Timeline
Waitress Supervisor
Rocky's
05.2021 - Current
Voluntary Worker
St Rosalie's Church
09.2018 - 11.2023
Salesperson
Dutch Petals
06.2016 - 08.2016
Waitress/ Busser
The Hampton Maid
07.2015 - Current
Babysitting
Self Employed
03.2015 - Current
State University of New York (SUNY)
Bachelor of Arts from Psychology