Overview
Work History
Education
Languages
Certification
Timeline
Generic

Juliana Browne

Mason

Overview

24
24
years of professional experience
1
1
Certification

Work History

Case Specialist

BI GEO Group
Cincinnati
03.2023 - Current
  • Recognized as Employee of the Month for exceptional service in Central Region.
    Managed a caseload exceeding 200 immigrants, guiding them through judicial processes.
    Facilitated office visits to provide support and referrals as necessary.
    Completed monthly training sessions to enhance skills related to position.

Small Business Owner

Online Business Creators
Cincinnati
05.2018 - 05.2025
  • Developed comprehensive business plan to launch online store.
  • Built relationships with vendors and third-party service providers for services such as warehousing and shipping.
  • Monitored customer feedback on social media channels for insights into product performance.
  • Ensured compliance with applicable laws and regulations related to ecommerce businesses.
  • Maintained inventory of physical goods available for sale online.

Eversana

Case Specialist
Cincinnati
12.2019 - 02.2023
  • Received Standing Ovation Award for exceptional patient and caregiver support.
    Provided personalized assistance regarding affordability options for Novo Nordisk medications, including insulin and non-insulin products.
    Educated patients on benefits of medications such as Ozempic and Saxenda for weight loss.
    Guided patients in navigating insurance coverage and affordability options for uninsured individuals.
    Identified optimal medication solutions tailored to patient needs and budget constraints.

Unity Staffing

Human Resources Associate
Fairfield
09.2018 - 11.2019
  • Created job descriptions for open positions based on business needs and requirements.
  • Investigated workplace complaints or incidents involving harassment or discrimination according to company policy guidelines.
  • Cultivated relationships with external vendors such as recruiting firms or benefits providers to negotiate contracts or services agreements.
  • Developed and implemented a comprehensive onboarding program for new hires.
  • Conducted new employee orientation to introduce employees to policies, culture and objectives.
  • Collaborated with department heads to ensure compliance with employment laws and regulations.
  • Assisted in the recruitment process by screening resumes, scheduling interviews, conducting background checks.
  • Identified areas of improvement in existing HR processes and developed solutions to increase efficiency or effectiveness of operations.
  • Analyzed data from surveys, interviews, focus groups. to identify trends in employee engagement and satisfaction.

Psychology Tutor

Self-employeed
Cincinnati
03.2016 - 02.2018
  • Provided guidance and support in the areas of study skills, test preparation and time management.

The Art Institute Chicago

Volunteering
Chicago
07.2014 - 06.2015
  • Assisted in greeting visitors, providing directions, and answering questions about the museum's exhibits and events.
  • Facilitated hands-on activities for children visiting the museum's interactive exhibits.

Senior HR Business Partner

Financial Insurance Services
Sao Paulo
02.2001 - 06.2008
  • Conducted regular meetings with managers to discuss recruitment needs, progress on open positions, and other related topics.
  • Provided guidance and support to hiring teams during the selection process.
  • Advised management on best practices related to employee education initiatives.
  • Collaborated with department heads to design effective learning strategies that support organizational goals.
  • Monitored progress of trainees through feedback from managers and supervisors.
  • Implemented systems for tracking employee certifications and qualifications across departments.
  • Facilitated workshops for groups or individuals on topics related to professional development.
  • Organized and coordinated training sessions for new employees.

Education

MBA -

Faap
Sao Paulo Brazil

Languages

Spanish
Full Professional
Portuguese
Full Professional
French
Professional

Certification

  • Bachelor in Psychology, Graduated in 2005. PUC (Pontific Catholic School of Sao Paulo), Sao Paulo, Brazil. Focus in Human Resources.

Timeline

Case Specialist

BI GEO Group
03.2023 - Current

Eversana

Case Specialist
12.2019 - 02.2023

Unity Staffing

Human Resources Associate
09.2018 - 11.2019

Small Business Owner

Online Business Creators
05.2018 - 05.2025

Psychology Tutor

Self-employeed
03.2016 - 02.2018

The Art Institute Chicago

Volunteering
07.2014 - 06.2015

Senior HR Business Partner

Financial Insurance Services
02.2001 - 06.2008

MBA -

Faap

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Juliana Browne