Jill constable
Cincinnati
Summary
Can work well under pressure. Has great multitasking skills.
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Case Specialist
Clermont County Public Defenders
11.2023 - Current
- Managed case files and documentation for compliance with regulatory standards.
- Coordinated communication between clients and legal teams to facilitate case progress.
- Maintained strict confidentiality of sensitive information, adhering to legal regulations and company policies.
- Established strong relationships with clients, understanding their needs and advocating on their behalf.
- Collaborated with multiple departments for efficient coordination and optimal case outcomes.
Bartender
Quaker Steak & Lube
02.2017 - Current
- Crafted and served a diverse range of cocktails and beverages, ensuring quality standards.
- Implemented efficient workflow processes during peak hours to improve service speed and customer satisfaction.
- Established strong relationships with regular customers, fostering loyalty through personalized service experiences.
- Served high customer volumes during special events, nights, and weekends.
- Trained new staff on drink preparation, customer service protocols, and safety measures.
- Collaborated with kitchen staff to create beverage pairings that enhanced menu offerings.
Head Bartender
Sports Page
03.2005 - 01.2012
- Implemented efficient workflows for drink preparation, improving service speed during peak hours.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Implemented upselling strategies that boosted revenue without compromising guest experience or satisfaction.
Education
No Degree - Criminal Justice
University of Cincinnati
Cincinnati, OH05-2028
Associate of Arts - Criminal Justice
Cincinnati State Technical And Community College
Cincinnati, OH05-2023
Skills
- Case management
- Regulatory compliance
- Client advocacy
- Confidentiality maintenance
- Relationship building
- Conflict resolution
- Customer service excellence
- Alcohol safety procedures
- Upselling strategies
- Time management
- Multitasking capacity
- Teamwork
- Customer service
- Problem-solving
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Effective communication
- Adaptability and flexibility
- Decision-making
- Money handling
Accomplishments
Licensed Realtor
Licensed Chemical Dependency Counselor
College graduate
Certification
- Licensed Realtor - Keller Williams-2022-Current
- Licensed Chemical Dependency Counselor
Timeline
Case Specialist
Clermont County Public Defenders
11.2023 - Current
Bartender
Quaker Steak & Lube
02.2017 - Current
Head Bartender
Sports Page
03.2005 - 01.2012
No Degree - Criminal Justice
University of Cincinnati
Associate of Arts - Criminal Justice
Cincinnati State Technical And Community College