Motivated, organized, friendly, and efficient, with good attention to detail, possessing highly developed multi-tasking and interpersonal skills; experienced retail/customer service representative and real estate agent.
Hi, I’m
Juliana Daneva
Herndon,VA
Summary
Overview
15
years of professional experience
Work History
Real Broker, LLC. Reston, VA
Real Estate Agent
06.2019 - Current
Job overview
- Real estate agent licensed in Virginia and Washington DC for the purpose of selling, buying and investing in real estate, as an independent contractor.
MS InternationalSterling, VA
Customer Service Representative
03.2015 - 12.2018
Job overview
- Effectively and efficiently handling of customer transactions.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Answered customer inquiries and provided accurate information regarding products and services.
- Supported sales team members to drive growth and development.
Air FranceDulles Intl Airport, Dulles
Passenger Service Agent
04.2013 - 03.2015
Job overview
- Checked in passengers, assigned seats, and issued boarding passes.
- Assisted customers with reservations, cancellations, and rebooking flights as needed.
- Provided the best in customer service and hospitality to ensure high quality service for passengers and VIP formalities.
Avianca AirlinesDulles Intl Airport, Dulles
Passenger Service Agent
01.2012 - 09.2012
Job overview
- Attended to and oversaw passenger related matters including check ins, reservations, ticketing, baggage handling, arrivals and departures, Ability to speak fluently in English and Spanish, communicate well both verbally and in writing, demonstrated control under stressful situations and provided effective customer service to ensure a smooth operation.
New York & CompanySterling VA, VA
Sales Associate
12.2010 - 03.2011
Job overview
- Greeted customers with a smile, positive energy/attitude, while providing exceptional customer service. Served as sales floor representative, multi-tasked by carefully assisting customer with product selection, styling, and sizing while maintaining up-to-date knowledge of store merchandise and current trends.
Max MaraBogota, Colombia
Visual Stylist
10.2008 - 01.2009
Job overview
- Prepared and styled mannequins throughout the store for Holiday season while serving as a sales floor representative, provided excellent customer service experience by greeting and assisting customers and demonstrating outstanding knowledge of products.
- Assisted in the design and implementation of visual merchandising plans for seasonal and promotional displays.
- Created window displays, signage, and product styling to ensure brand consistency across all locations.
Education
La Salle College InternationalBogota, Colombia
Associate of Arts from Fashion Merchandising
06.2010
University Overview
Fashion Merchandising AD: acquired knowledge on how to present a product to prospective consumers and studied markets, all while executing merchandising strategies to distribute fashion products that included Management and Administration. Conducted market research and created brand campaigns for fashion designers and products.
Instituto Europeo Di DesignMilan, Italy
from Fashion Sketching Course
07.2009
University Overview
Learned fashion sketching and how to communicate material and garment shape on body and how to present ideas in the best way in a sketched line up.
Skills
- Multitasking and Organization
- Bilingual
- Team Collaboration
- Creativity
- Good Communication Skills
- Marketing and advertising
- Client-oriented
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Real Estate Agent
Real Broker, LLC.
06.2019 - Current
Customer Service Representative
MS International
03.2015 - 12.2018
Passenger Service Agent
Air France
04.2013 - 03.2015
Passenger Service Agent
Avianca Airlines
01.2012 - 09.2012
Sales Associate
New York & Company
12.2010 - 03.2011
Visual Stylist
Max Mara
10.2008 - 01.2009
La Salle College International
Associate of Arts from Fashion Merchandising
Instituto Europeo Di Design
from Fashion Sketching Course