Detail-oriented professional known for patience and strong customer service skills. Successfully implemented strategies that reduced wait times and increased customer loyalty through effective complaint resolution. Take on additional management responsibilities, efficient on multitasking working in different areas of the park promoting teamwork and customer satisfaction.
Work History
Customer Service Cashier
2 Years 1 Month
Skyzone Clearwater | 07.2024 - Current
Processed customer transactions accurately, ensuring efficient service during peak hours.
Assisted in maintaining a clean and organized cashier area for optimal customer experience.
Trained new cashiers on operational procedures and customer service standards for consistency.
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Processed customer orders and accurately handled payment transactions.
Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Implemented strategies to reduce wait times, enhancing the shopping experience for guests.
Education
High School Diploma
Largo High School | Largo
Completed AP course in Psychology, English & Statistics.