Juliana Mata
Santa Clarita,CA
Summary
Highly-skilled phlebotomist with 2 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis. Dependable and quick-learning team player with effective communication and organization skills. Personable and energetic, committed to delivering excellence in all facets of customer service and administrative support. Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Grossman Imaging Centers
12.2023 - Current
- Collected payments, processed transactions and updated relevant records.
- Collected room deposits, fees, and payments.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Worked well in a team setting, providing support and guidance.
Phlebotomist
American Red Cross
02.2021 - 09.2023
- Monitored patients for reactions and verified sample quality.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Verified patients' identification for proper sample collection.
- Used personal protective equipment correctly to protect coworkers and patients.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Education
Phlebotomy
Phlebotomy Training Specialists
Glendale, CA11.2023
Skills
- Bilingual: Spanish
- Effective Planning
- Punctual and Reliable
- Multi-Line Phone Systems
- Data Entry
- Work Prioritization
- Verbal and written communication
- Office Organization
- Problem-solving skills
- Filing
- Documentation And Reporting
- Time Management
- Basic Math
- Listening Skills
- Customer Service
Timeline
Front Desk Receptionist
Grossman Imaging Centers
12.2023 - Current
Phlebotomist
American Red Cross
02.2021 - 09.2023
Phlebotomy
Phlebotomy Training Specialists
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