Juliana Ramirez
Joshua,TEXAS
Summary
Dedicated with a record of enhancing customer experience at Exxon Gas Station, exceptional customer service and cleaning. Excelled in resolving complaints and maintaining high cleanliness standards, boosting customer loyalty. Demonstrated reliability, professionalism, and an ability to foster positive relationships, ensuring an excellent workplace efficiency.
Overview
2
2
years of professional experience
Work History
Cashier
Exxon Gas Station
08.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Kennel Cleaner
Cappel Canine
02.2023 - 07.2024
- Assisted in welcoming new arrivals into the shelter by preparing clean kennels and providing fresh bedding, water, and food.
- Optimized workflow efficiency by creating checklists that outlined daily responsibilities based on priority levels set forth by supervisors.
- Facilitated smooth transitions between shifts, providing thorough documentation of completed tasks and any pertinent observations about the animals'' wellbeing.
- Demonstrated attention to detail while conducting daily checks on locks, gates, doors, windows, ensuring secure premises at all times.
- Improved animal comfort with regular bedding changes and inspections for damage or wear.
- Enhanced kennel cleanliness by thoroughly disinfecting all surfaces and equipment.
- Ensured proper sanitation, utilizing appropriate cleaning solutions and techniques for each area of the facility.
Education
High School Diploma -
Joshua High School
Joshua, TX03.2023
Skills
- Customer service
- Patience and empathy
- Cleaning and sanitizing
- Reliability and punctuality
- Customer relations
- Written and verbal communication
- Professionalism and courtesy
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Exxon Gas Station
08.2024 - Current
Kennel Cleaner
Cappel Canine
02.2023 - 07.2024
High School Diploma -
Joshua High School
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