Juliana Rosas
Belleville
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
9
9
years of professional experience
2020
2020
years of post-secondary education
Work History
Store Manager
Exxon Mobil
Belleville
02.2025 - Current
- Managed daily operations, ensuring compliance with safety and quality standards.
- Supervised staff, providing training and support to enhance team performance.
- Developed and implemented inventory management strategies to optimize stock levels.
- Recruited, trained and supervised new employees.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
Office Building Cleaner
Old Fashioned Cleaning Company
Ann Arbor
03.2024 - 09.2024
- Maintained cleanliness of office spaces through regular dusting and vacuuming.
- Sanitized high-touch surfaces to promote a healthy work environment.
- Managed waste disposal by emptying trash bins and recycling materials.
- Maintained and sanitized break room and kitchen appliances.
- Gathered and removed trash, placing in appropriate disposal area.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Coffee Barista
Tim Hortons
Livonia
09.2016 - 01.2020
- Prepared and served a variety of coffee and beverage options.
- Maintained cleanliness and organization of the coffee bar area.
- Assisted customers with menu selections and special requests.
- Processed customer payments using point-of-sale systems.
- Collaborated with team members to ensure smooth service flow.
- Trained new staff on beverage preparation and customer service standards.
- Restocked supplies such as cups, lids, straws, syrups and other beverage ingredients.
Education
Cambridge High School
Garden City, MISkills
- Inventory management
- Staff supervision
- Customer service
- Scheduling
- Communication skills
- Time management
- Problem solving
- Cleaning and organizing
Languages
English
Full Professional
References
References available upon request.
Timeline
Store Manager
Exxon Mobil
02.2025 - Current
Office Building Cleaner
Old Fashioned Cleaning Company
03.2024 - 09.2024
Coffee Barista
Tim Hortons
09.2016 - 01.2020
Cambridge High School