My name is Juliana, im an enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Also, im a strong communicator and team player, eager to learn new processes to support overall organizational success. Im also a very dependable team member trained in register operations and customer service. I contribute to smooth front-end operations and go beyond requirements to handle customer needs, last but not least im reliable, team-oriented, and efficiently complete assignments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Santa Fe Burrito Bar and Grill
Melrose , MA
07.2023 - Current
Issued receipts, refunds, credits or change due to customers.
Balanced daily transactions on a computerized point-of-sale system.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Processed returns and exchanges of merchandise in accordance with store policies.
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Ensured compliance with all safety regulations within the store environment.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Answered customer inquiries regarding store policies and procedures.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Stocked shelves with merchandise when needed.
Assisted customers over the phone regarding store operations, product information and order placement.
Performed other duties as assigned by management.
Conducted price checks for special orders or discounts as requested by customers.
Operated cash register or POS system to receive payment by cash, check and credit card.
Cosmetology Student
Medford High School
Medford, MA
09.2022 - 06.2023
Used clippers, scissors or razors to shape facial hair or trim eyebrows.
Performed hair cutting and styling services on customers, including shampooing, blow-drying, coloring, highlighting and perming.
Demonstrated knowledge of various products used in cosmetology services.
Maintained a clean and organized work area to ensure safety standards were met.
Applied makeup on customers using brushes, sponges, applicators or airbrush equipment as needed.
Recommended retail products that could be used at home for continued beauty maintenance.
Draped and shampooed clients to prepare for haircutting and styling by stylist.